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All reviewsindoor poolblackout shadesthe general managernice lobby areamid range hotelsmall gymnext morningspent one night herewireless internetroom was cleanwonderful hotelworking orderstayed two nightsa great nights sleepthird floorwould definitely stay here againa great stay
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Reviewed 25 September 2015

Esther and Emily absolutely took care of me when there was an issue with my reservation. Normally I'm a Courtyard guy, but they may have changed me (although Marriott will just be glad to keep my biz). Will definitely be staying here on my business trips to Hattiesburg! Free breakfast is decent too.

  • Stayed: September 2015, travelled on business
    • Value
    • Location
    • Service
1  Thank Joel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Front Office Manager at Fairfield Inn & Suites Hattiesburg, responded to this reviewResponded 2 October 2015

Thank you so much for taking the time to leave us a review. We appreciate your feedback and are always pleased when our guests have a great experience with us. We will look forward to seeing you on your next trip to Hattiesburg.

Sincerely,

Kelly Crofoot
Front Desk Supervisor
FFIS Hattiesburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

The staff was excellent. (Kelly - front desk, Keneesha - breakfast, especially) The facility was well cleaned. The room was roomy enough and comfortable. The furniture was a little worn around the edges and the bed a little soft for my taste, but those things wouldn't keep me from staying at this pleasant property again. It's a little hard to find (on a service road) but the location is very convenient to the city's major thoroughfares.

  • Stayed: August 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank L0vejones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Front Office Manager at Fairfield Inn & Suites Hattiesburg, responded to this reviewResponded 3 September 2015

Dear LoveJones,

Thank you so much for taking the time to leave us a review. We appreciate your feedback and are so pleased that you enjoyed your stay with us. We hope to see you again on your next trip to Hattiesburg! We are planning to start remodeling soon and would love to have your feedback.

Always happy to be of service,

Kelly Crofoot
Front Desk Supervisor
FFIS Hattiesburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2015

This was one of the best Fairfield Inns and Suites that we have stayed in while traveling. From the courteous check-in to the great attendant at the breakfast bar this was an enjoyable stay. The breakfast was hot and fresh and we were offered bottled water. Rooms were very clean and comfortable.

  • Stayed: August 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank cathy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Front Office Manager at Fairfield Inn & Suites Hattiesburg, responded to this reviewResponded 28 August 2015

We are so pleased to hear that you enjoyed your stay with us! We strive to make sure each guest has an enjoyable experience with us each and every time. Hopefully we will see you again on your next trip through Hattiesburg, MS.

Sincerely,

Kelly Crofoot
Front Desk Supervisor
FFIS Hattiesburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2015 via mobile

Traveler with 200+ nights experience.
I had a very good write up but had to knock it down to Average for 2 items.

My shower didn't fully drain. Leaving you standing there in shower water. There is NOTHING worse. Really. Makes me think, do they clean them? Do they even turn the water on to clean them, check them???

The other is, when you walk into the breakfast area, they have tables all the way up to the doorway. Making it very difficult to walk in when there is someone there at the table. You kind of have to wait. That's annoying.

Staff is nice. No issues there.

Stayed: August 2015, travelled on business
1  Thank MatthewBlase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Front Office Manager at Fairfield Inn & Suites Hattiesburg, responded to this reviewResponded 28 August 2015

Thank you for taking the time to leave us a review. We are sorry to hear about the issues you experienced. Please notify us as soon as you experience any problem at this location and we will respond immediately to rectify the situation. It is our goal to make sure you have a pleasant experience each and every time you stay with us!

Sincerely,

Kelly Crofoot
Front Desk Supervisor
FFIS Hattiesburg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2015

Quick one night stay while traveling through the area. The front desk was very quick and friendly, even though they couldn't meet our special room request. Hotel restaurant was clean, well laid out and relatively good food. Staff helped us locate a hard to find channel so we could watch women's world cup soccer. Good fitness center. Good choice for travelers passing through.

  • Stayed: June 2015, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, Front Office Manager at Fairfield Inn & Suites Hattiesburg, responded to this reviewResponded 28 August 2015

Thank you for taking the time to leave us a review. We are glad that you enjoyed your stay with us and were able to find the soccer game! We look forward to seeing you on your next trip to Hattiesburg, MS.

Sincerely,

Kelly Crofoot
Front Desk Supervisor
FFIS Hattiesburg, MS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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