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All reviews front desk frontage road living room comfortable bed nice property breakfast was excellent polite staff hot cocoa gave great customer service quiet location clean hotel recommend this hotel an overnight stay the breakfast area wonderful staff great place to stay exercise room
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Reviewed 1 October 2017

So, the room was clean and fine, and cooled down for us. They picked out a nice room down the hall away from traffic, etc. so was a quiet night.

But......

the ice machine on main floor was broken
the orange juice machine for breakfast was not working
the fitness center was not air conditioned, and the weight machine was broken
the TV was missing from the fitness room
no towels in the fitness room.

If this property would fix that, all would be a five.

Room tip: If you want a fitness center as I do every day, not the place for you!
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
Thank SLTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGrenada_MS, General Manager at Comfort Inn & Suites, responded to this reviewResponded 3 October 2017

Thank you for taking the time to complete an online survey regarding your stay at our hotel. I would like to apologize on behalf of our entire team for failing to exceed your expectations. I am sincerely sorry for the issues that you experienced during your stay but I can assure you almost all of these things have been addressed and fixed this week. I hope that you will consider staying with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

While dining for breakfast, I had the pleasure of meeting Idella. OMG, SHE ROCKS!! I was observing her interaction with EACH guest. She made sure everyone had what was needed and served them promptly.

Room tip: Idella ROCKS. Meeting her is worth your stay!
Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank ceelee2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

We stayed here on our way to Michigan for a wedding. The check in was quick and the clerk was nice and helpful. Had a good nights sleep. The breakfast was very good. Plenty of choices. I would recommend this hotel.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Bess G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGrenada_MS, General Manager at Comfort Inn & Suites, responded to this reviewResponded 29 August 2017

Thank you for taking the time to complete our online survey! We are thrilled to hear that you enjoyed your stay with us! We appreciate your positive feedback and look forward to seeing you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

Henry at the front desk was very friendly and helpful at our late night check in. The breakfast was very good a nice way to start our day, Idella was very nice and made sure we had everything we needed. We would definitely stay here again.

Date of stay: July 2017
Trip type: Travelled with family
Thank lisa h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this reviewResponded 14 July 2017

Thank you for taking the time to complete our online survey! We are delighted to hear that you enjoyed your stay with us! I will be sharing your words of praise with my staff to serve as encouragement for them to keep up the good work! We appreciate your business and thank you for taking the time to review our hotel. We look forward to seeing you again in the future!

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Reviewed 10 July 2017

On our way to the Gulf coast and this was our midway stop, room was nice and clean and the service was great. If you need a place to stay in Grenada this place will too the job. One of the nice aspects of this stay was finding a place for our evening meal. Went to the front desk and the young lady gave us several choices. Thanks again!

Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank jesbigfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this reviewResponded 11 July 2017

Thank you for taking the time to complete our online survey! We are so happy to hear that you enjoyed your stay with us! We appreciate your words of praise and look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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