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“Stay at Treasure Bay Casino and Hotel”

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Treasure Bay Casino and Hotel
Ranked #11 of 47 Hotels in Biloxi
Certificate of Excellence
Beecher, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay at Treasure Bay Casino and Hotel”
Reviewed 10 March 2012

Last year first week in April, my aunt and I stayed at your hotel for an entire week. We had a wonderful experience. The room and bathroom were very clean. We loved the balcony with the view. The resturants were very good, and the prices were very resonable. We loved
everything about your hotel, restaurants, casinos. We loved it so much we will be coming back this year again. Our reservations is already booked for March 26 week.
The only thing I wish is to be able to get some comps for return visitors. Loved the experience!

Room Tip: Get a balcony.
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  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magoo1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treasure_1980, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review, 2 April 2012
Thank you for your recent review of our property. We certainly appreciate all the kind remarks. Hopefully you will also enjoy your trip planned for March; we would love for you to grace us with an honest review of our property. Generally all offers for hotel discounts and complimentary rooms are sent via postal mail and based on rated slot or table play. If you feel like you should have gotten an offer, please contact Guest Services to review your promotional offers.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Reading, Pennsylvania
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 17 February 2012

The room was incredible.. very modern with comfy beds and an excellent soaking tub in the bathroom. The only downside to this hotel was all the smoke in the casinos.. but can't do much about that. Didn't try the restauants because lines were insane.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank landladytina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treasure_1980, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review, 2 April 2012
Thank you for your recent review of our property. We certainly appreciate all the kind remarks. My sincere apologies concerning the smoke and the lines; since February is Carnival season along the Mississippi Gulf Coast we experience a surge in Hotel, Restaurant, and Casino guests. The down side to this is that there are longer lines at some venues and occasionally more smoke in the Casino; the upside is that it is Mardi Gras! As the French say “Laissez les bons temps rouler” (Let the Good times roll)!
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Houston, Texas
1 review
Reviewed 13 February 2012

we booked a gulf view room with a king bed, we got up to our room and it overlooked the back yard which is not that attractive..went back down to the desk and they changed it to a gulf view as originally promised. the room itself was very clean and the bed..oh that bed..it is the best in the world...i am going to have to call treasure bay and ask them again what the bed brand is ..we stayed right after it was built after katrina struck and it is still a very clean room and the staff is still as nice..i will continue to stay at TB. the crab dinner was again, the best in biloxi. thanks TB...we will be back. :)

Room Tip: get the gulf view.....
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treasure_1980, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review, 15 February 2012
Thank you for your recent review of our property. I’m pleased that you enjoyed your stay. My apologies for you not originally receiving your room type, but I am glad that the issue was corrected. During cooler weather months most of our guests enjoy the view of the Gulf of Mexico, but during the summer months many guests desire the view of the pool and the guests who are sunning themselves by the pool. Thank you also for the compliment on the bedding; I’m glad you enjoyed a good night’s sleep. I appreciate you detailing the more noteworthy parts of your trip and hope that you’ll stay with us again soon.
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Raceland
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 February 2012

Me and my wife had a one night stay here.

Check in was quick and the front desk personell were very polite. I did not find the Lobby to be very "smoky". Our room was on the 6th floor room 620 and was very nice. It was very clean and had just about everything. Nice flat screen, nice lighting throughout and contemporary decor.

The Bathroom had a large walk in shower which was very nice, the only problem was that the steam was horrible without any vent and they only left us 2 washrags.......4 should be the minimum, and they also didn't have a shower cap for the wife.

Onto the Train, if you are a light sleeper you may want to get a room on the beach side as opposed to the pool side. The Train along with its whistle passes thoughout the night and woke me up 5 times.

Room Tip: If you stay in the Tower try to get an Odd numbered room if you dont want to hear the train, the onl...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SaltMeatHead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treasure_1980, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review, 8 February 2012
Thank you for your recent review of our property. I am glad to hear that overall you enjoyed your stay. Thank you for the compliments concerning the room amenities and lack of smoke in the lobby (we have exerted considerable effort to reduce the amount of smoke). Please accept my sincere apologies for not having enough washcloths; I’ll pass this information along to our Hotel Management Team. Also, I regret that you were woken by the train, like many of the hotel and casino properties along the Mississippi Gulf Coast, the trains pass within a half mile of us. Please accept our greatest appreciation to you for detailing the issues that you had during your stay rather than making blanket derogatory statement about our product. All too often reviewers will make comments that have no value in correcting any issue; we (and all other hotel operators) appreciate you for providing detailed information (positive or negative) concerning your stay. I hope that you will consider staying with us again with a room facing the Gulf rather than the pool.
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Biloxi, Mississippi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 February 2012

Upon our check in I found the woman very unfriendly and not a resort oriented employee. The room was well designed however the hot tub was very small however we did enjoy the view, next time will request a balcony. The down fall is we received little to no sleep due to our room being next to the elevators we heard the thump of the elevator going up and down all night. The food was below satifactory for the den twenty four hour resturant and liked the buffet less. The casino is very smoky and small with older machines, the payouts are fair as expected. Overall if when we are ready for the next night out we are not likely to return and will choose a different resortexperience.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank batpeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treasure_1980, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review, 8 February 2012
Thank you for your recent appraisal of our property. I regret that you did not enjoy your experience here. I’ll pass your concerns along to each department. I am somewhat shocked that you neither enjoyed the Den or infinity buffet, both have received above average compliments as of late. I hope that your next visit to the beautiful Mississippi Gulf Coast will be more enjoyable regardless of the property you visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Treasure Bay Casino and Hotel

Property: Treasure Bay Casino and Hotel
Address: 1980 Beach Blvd, Biloxi, MS 39531-5214
Region: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Biloxi
#6 On the Beach Hotel in Biloxi
#6 Casino Hotel in Biloxi
#13 Romantic Hotel in Biloxi
Price range (per night): ₹ 4,654 - ₹ 13,252
Hotel Class:3.5 star — Treasure Bay Casino and Hotel 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
A Biloxi landmark, the nine-story hotel tower faces the beautiful Gulf of Mexico. Recently renovated, the tower has 202 guest rooms, including eight Suites and eight Lofts. Rooms feature double or king-sized accommodations with plush fabrics, pillow-top bedding and imported furnishings all in keeping with the color scheme of the property. Additional amenities include private balconies, high definition televisions, Jacuzzi tubs, and walk-in showers. ... more   less 
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Also Known As:
Treasure Bay Hotel Biloxi
Treasure Bay Biloxi
Biloxi Treasure Bay Hotel

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