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“Terrible Service”
Review of Osaka Sushi

Osaka Sushi
Ranked #41 of 101 Restaurants in Stillwater
Cuisines: Japanese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 23 August 2016 via mobile

I tried to order take out at 8:30pm. They close at 9pm. The Asian lady was very rude over the phone, didn't take my order because they were very busy she said and before I finished talking she hung up the phone. On the way home 2 minutes later I drove through and the sign was off. It was my last try with this place. Doesn't worth it.

Thank OCASTR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (51)
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14 - 18 of 52 reviews

Reviewed 15 August 2016

We had great food and great service. Would recommend for others. Enjoyed shrimp and spring rolls. Would return.

    • Value
    • Service
    • Food
Thank l0u123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2016

My husband chose this restaurant. He had a steak and vegetable dinner that was artfully displayed in small, square black and red "bowls" within a large plate. It looked like a puzzle. I had a delicious spicy noodle bowl. There was so much that I only ate half and took the rest home. We both really enjoyed our meals.

Thank maryeaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2016 via mobile

She's not wrong often, but she was on Osaka. I've expressed before I was done trying.

We sat at the sushi bar and the wait time was long. 40 plus minutes to get seated and get our dinner. The sushi chef served food 10 minutes or so before we got ours to the people who sat down after us and ordered after us.

The food quality was okay, not great - except for my salmon sushi which was frozen. Mostly I was out of the mood by the end of the wait.

I'm driving to St Paul Friday to get good food and good service from a sushi restaurant.

Thank FroderickF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2016

I have tried to like this place. The sushi chef has always been engaging and usually good - but the service remains very weak. There is a lack of knowledge amongst the serving staff that is difficult to deal with. The supervisor (who seemed a bit newer) was the only one who seemed like a real service pro, but she was vastly outnumbered by a team of people who just didn't seem to care.

If you go, sit at the sushi bar. I may go again someday in the distant future, but it would only be if I could sit at the sushi bar - the table service is way too frustrating (I think three consecutive trips is a decent sampling). The menu is also a bit unclear on some of the item descriptions which makes some choices 'surprising' when you get them.

I love sushi, and I love Stillwater. Unfortunately, Stillwater lacks a first rate sushi joint at this time.

    • Value
    • Service
    • Food
Thank FroderickF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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