I came back to Rochester for a Retirement/Birthday party for an old friend. Venturing out of the airport terminal, we were greeted by a cold, snowy "spring" day. Since my friend hadn't eaten, we stopped in at the Ground Round for a quick bite. The door was open but no one to be found! So we left!
Two days later, I went back with my sister and brother-in-law and their group of friends for Happy Hour, and they were serving that day. Service was fine but I suggested they take the Turkey Sandwich off the menu. It was some sort of blend of turkey parts (and who knows what else). I'm not one to complain, but this was not a pleasant experience.
I must mention that on previous visits and under different owners, they did have a reasonable quality menu. This place has some work to do to maintain a customer base.