I read the other reviews and not sure I agree with much except that it's expensive. I thought the atmosphere was fine. it's stark but I think that's what they were going for and I've been in far worse. It is on the corner and lots of interesting people walking by to people watch. I loved my medium sized latte with home-made hot pepper syrup. It was spicy but not over the top that I couldn't drink it. I would have ordered a large for another dollar or two but the sign said something like if you order a large you should "really add another shot of espresso to it for best taste". Ok, if I am paying extra for a large wouldn't an extra shot of espresso be included? it was $1.75 (I think) for that extra shot which is ridiculous. So, loved my coffee but review is mixed.