We visit this hotel/casino a few times each year. The new hotel "the tower" is nice even though it smells like smoke even in the non smoking rooms but none the less, pretty nice. Our last trip we decided to book a pool side room and the only availability was a smoking room so we took it. As expected the room smelt of stale smoke! The floor was dirty-not vacuumed. The drain in the bathtub was slow to drain so you had to take a shower in a puddle, and the faucet rain for about 15 minutes after it was shut off. The worst part was the dirty bedding! The first thing we do at every hotel is check the beds...once we pulled the blankets and sheets down we found hair in the bed along with a urine stain.
The hotel was booked and had no rooms we could move to but they did send housekeeping to change the sheets and vacuum the floor.
*We will return, but will make sure to ask for a room in the tower.More