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“Kind of disappointed”
Review of Great Wolf Lodge

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Great Wolf Lodge
Ranked #7 of 40 Hotels in Traverse City
Certificate of Excellence
Sarnia, Canada
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Kind of disappointed”
Reviewed 29 March 2012

We've been to the great wolf lodge two times now and have been kind of let down. The water park is small in size compared to other water parks, and is more designed for smaller children. They have three big water slides, two singles and one triple. They also have a fort for the kids to play in. As for the rooms, they're run down and look used. Everything is pricy there in terms of shopping, and they want to take all of you money. The food was good, and I do suggest some or their desserts. Finally, there's a sort of wizard and witch game, where the objective is to gain gold or points. There's a branch above the restaurant that if you point you wand at, will light up and make sounds, that started to get very annoying, with all the little kids pointing at it.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (192)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
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English first
Sault Ste. Marie, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 March 2012

We recently enjoyed two nights at Great Wolf Lodge! Water Park was a lot of fun for the whole family. Good variety of things to keep kids and adults entertained. Lifeguards were extremely attentive and made you feel safe. My daughter took part in the Junior lifeguard course in the morning and loved learning about what the Lifeguards do and some techniques. We also enjoyed Magiquest, which kept the kids occupied for hours!! Great value for the game!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melody S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2012

I recently stayed at the Great Wolf Lodge with my extended family (14 total people) to celebrate my mom's birthday. We stayed in 2 Kid Cabin Suites. Although the rooms were spacious, they were extremely run down. The pull out couch was awful to sleep on. The second night my husband took the couch cushions (which were ripped and torn) and slept on those. I was 23 weeks pregnant and my back is still recovering from that pull out. I don't think the mattress has been changed since the hotel opened.
Our kids were very disappointed that they did not have DVD players. The TVs were old and only had VHS (which we don't even own and can't even buy at the local Meijer).
The restaurant, ice cream shoppe and gift shop are all overpriced. The snack bar in the water park is definitely overpriced as well. We brought food and ate mostly in our room which did work out okay.
We did have a great time at the water park. There was plenty to do to keep all the kids entertained (age 16 mos to 8 yo). I don't think older kids would have had as much fun. The water was warm and we never got cold (although it was 75 degrees outside too).
The biggest downfall,,,,ouf ot the 14 people, 6 came home sick. 2 (including myself) ended up with pink eye, the others had colds and respiratory stuff. Makes me seriously question how clean the water really was (as twice attractions were shut down b/c someone had gone #2).
Overall, we had a good weekend, but would probably not go back.
We did have a great time in the waterpar

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWL_Management, General Manager at Great Wolf Lodge, responded to this review, 5 April 2012
I am sorry to hear about the issues you experienced during your stay. I appreciate all feedback and your concerns have been noted and shared with my team.

In regards to the cleanliness of our water, the health and safety of our guests is our number one priority. We use liquid chlorine to disinfect, along with Ozone to lower combined chloramines to assist with the effectiveness of the chlorine. The water runs through high-rate sand filtration systems to collect debris and keep it from recirculating back in to the pools.

Please call the lodge directly to discuss our water safety policies and your stay in more detail. 231-941-3600

Best Wishes,
Chris Ballou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 19 March 2012

I should start off by saying that this is our fourth trip to a Great Wolf Lodge (3 times in Michigan and 1 in Niagara Falls). And once again, we had a great time!!

My daughter and I went to the GWL with another mom, her twins and (just because we're so smart) we brought along a babysitter.

Since my daughter is 8 and she doesn't want to spend every minute with me, I loved the number of lifeguards on duty and their attentiveness. I never had to worry about her and her friends. All the rest of the staff were equally attentive and helpful. The water park is well laid out with sections for a variety of ages. Yes, it is very warm in there (84 degrees) and yes, it is very loud in there. But relax, you're on vacation. Let the kids have some fun.

I did get to use the gym while I was there, though with all the stairs we climbed to ride the water slides I could have skipped it. There was a good selection of equipment and they had everything that I needed. It was quiet in the mornings which I loved. They do need to keep the young children and teenagers out of the gym without adult supervision. One morning I had to clean up a bit before I could use a treadmill.

We booked the kid cabin suite which as perfect for our group (3 kids, 1 teenager and 2 adults). It was nice that the kids had a room of their own within our room.

We bought the Paw Pass for our kids. It included a ton of activities around the hotel. The pass included MagiQuest, paint a t-shirt or pillowcase, tokens for the arcade, a glitter tattoo, etc, etc. They loved it and spread the activities out over the 3 days we were there so they always had something to do. I would recommend the Paw Pass and buy it again next time.

There's no nightlife as you'd expect from a resort that is tailored to families with young children. But there is a restaurant/bar that is open until 11 which we enjoyed. We also spent one evening sitting on the comfy couches in the lobby in front of the giant fireplace enjoying a few drinks.

We'll definitely go back to a Great Wolf Lodge, but we think we may try Ohio next time.

Room Tip: We love the Kid Cabin Suite!
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank AnneLondon_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury, Canada
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 March 2012

I spent 4 days at Great Wolf Lodge at this location and I have nothing but good things to say. The waterpark is ideal, they have an area for the very young and also older children. Besides the waterpark, there are additional activities - craft room for children, the "magic quest" game; We bought the Paw pass,($55.00) which includes many many items and with three children, one paw pass was enough for all three - Each one was able to get something special. This is our second year and we plan to return again next year. The breakfast buffet is very good and there are many restaurants in the near vicinity.
Yes there are lots of children - but this is a family vacation spot - not an adult resort.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ladyrose1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Great Wolf Lodge

Property: Great Wolf Lodge
Address: 3575 N US Highway 31 S, Traverse City, MI 49684-4500
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Traverse City
#10 Business Hotel in Traverse City
Price range (per night): ₹ 14,796 - ₹ 25,974
Hotel Class:3 star — Great Wolf Lodge 3*
Number of rooms: 281
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Also Known As:
Wolf Lodge
The Great Wolf Lodge
Great Wolf Hotel
Great Wolf Lodge Rates
Great Wolf Lodge Traverse City Mi
Great Lodge Resort Wolf
Great Wolf Traverse City
Graet Lodge Wolf
Gerat Lodge Wolf

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