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“Disappointed ”

MR MIKES SteakhouseCasual
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Ranked #5 of 14 Restaurants in Martensville
Price range: US$ 8 - US$ 19
Description: We've been serving up affordable steaks since 1960. We started out with no frills, just good food. Today we're the same way. Maybe a little hipper. And still serving juicy, flame grilled premium Canadian AAA steaks and our famous Mikeburgers(R). Not into beef? We have tasty pastas, stirfrys, seafood, salads & even stuff for kids. Relaxed & welcoming, everything you want in a steakhouse only casual.
Restaurant details
Description: We've been serving up affordable steaks since 1960. We started out with no frills, just good food. Today we're the same way. Maybe a little hipper. And still serving juicy, flame grilled premium Canadian AAA steaks and our famous Mikeburgers(R). Not into beef? We have tasty pastas, stirfrys, seafood, salads & even stuff for kids. Relaxed & welcoming, everything you want in a steakhouse only casual.
Reviewed 6 April 2018 via mobile

We sat in the lounge to have a quiet meal assuming families would be in the restaurant side. Half way through a huge group came in with young kids. Surprised by that....ordered no mayo on my burger. It came with “Mikes sauce” (mayo) had w to wait for reorder while everyone else ate. The bill came with a charge for both burgers. Slow service and disorganized. Guess it’s back to Boston Pizza next time we’re in town.

Thank MickeyedOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRMIKESstoon, Manager at MR MIKES SteakhouseCasual, responded to this reviewResponded 10 April 2018

Dear Guest

We are sorry to hear about your poor experience at our restaurant. Unfortunately we are a family restaurant and have recently changed out permit to allow minors to sit in our lodge. While we usually only do this when our restaurant is at capacity it is a possibility at busy times. We will be sure to review our serving practices with all servers, while we do offer both mayo and Mike sauce the server should have known to ask and clarify. We strive to give all of our guests a best in class experience and we obviously did not meet your or our own expectations. We would like to offer you a gift card for you to come back into our restaurant and let us show you how your experience should have been. If this sounds acceptable please email us at martensville@mrmikes.ca with your mailing address and we will send it directly to you. Thanks for your time and feedback.

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Reviews (30)
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3 - 7 of 30 reviews

Reviewed 9 March 2018 via mobile

A group of us stopped in here in the lounge side for some supper before heading to a concert. The service was great as our waitress was pleasant and kept checking on us. All of our meals were excellent. No complaints! The food did take a bit longer to get them expected but was well worth the wait. I would definately recommend this place and will return!

Thank cccperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRMIKESstoon, Owner at MR MIKES SteakhouseCasual, responded to this reviewResponded 12 March 2018

Thanks CCCPERRY for taking the time to review our restaurant. We appreciate you taking the time to dine with us and your feedback. We will be sure to pass your review on to our staff members.

Darryl

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Reviewed 3 March 2018 via mobile

Both have gone down hill. Used to love dining here but the last three visits were less than acceptable. February 26 was our anniversary and went there for dinner. Being the ONLY customers in entire building should have received impecable service. Appetizer arrived at table and not even a minute later our entres were served cause the kitchen staff "was bored". How is that my problem? Appetizers are to be eaten THEN entre brought out. So not rocket science. The chicken i had was SUPER salty to the point i could not eat it. Still the ONLY customers in the building and had to wait and wait and watch the waitress rearrange chairs and sweep before we could get our bill and leave. So not impressed!!!!! Won't be going back.

Thank Pat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRMIKESstoon, Owner at MR MIKES SteakhouseCasual, responded to this reviewResponded 5 March 2018

Pat

My name is Darryl and I am the owner of the MR MIKES in Martensville. I would like to apologize for your poor experience at our restaurant as we aim to give all of our guests a best in class experience. We value all our guests and know that you have many other dining options and appreciate your business. We will be looking into the staff that were working that night to ensure that this does not reoccur as well as speak to our other staff to prevent any future occurrence. Could I ask you to email us at martensville@mrmikes.ca with your contact information so we can look into this matter more and get back to you. Again we are very sorry about your past visit but will definitely do all we can to rectify and make up for it. Thanks

Darryl

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Reviewed 15 January 2018

We stopped in for a couple of appies an drinks.
They had a nice happy hour menu, some good discounts on a few drinks and som tasty appies. Cold beer and very good food. Great service throughout for a nice price

    • Value
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    • Food
1  Thank fatkidfromcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRMIKESstoon, Owner at MR MIKES SteakhouseCasual, responded to this reviewResponded 16 January 2018

Thanks for the review. We appreciate you taking the time to provide feedback about our restaurant.

Darryl

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Reviewed 19 December 2017

Had a Dad/daughters supper! The server was absolutely fantastic.... made the girls feel just as important as the adults. Very attentive, chatted with them, offered drink refills... was very refreshing to see such genuine personality.
The food was top notch... as was the Antler Ale LOL
Love this place - worst part is trying to decide which food item to order!

    • Value
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    • Food
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRMIKESstoon, Owner at MR MIKES SteakhouseCasual, responded to this reviewResponded 21 December 2017

Ron

We love to read reviews such as yours. We strive to give all of our guests, regardless of age, a best in class guest experience and love hearing when we have achieved this. Hope you have a Merry Christmas and look forward to serving you in the new year (or sooner) :)

Darryl

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