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SpringHill Suites Detroit Auburn Hills
Ranked #1 of 1 Hotels in Orion
Certificate of Excellence
Reviewed 22 March 2012

Decent and clean hotel...nicely equipped rooms and close to the Great Lakes Crossing Mall.

Good breakfast and large, clean well equipped rooms

Room Tip: 2 queen room with pull out sofa...great for families.
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  • Stayed: March 2012, travelled with family
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2  Thank m h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizkaplan, Manager at SpringHill Suites Detroit Auburn Hills, responded to this reviewResponded 26 March 2012

Thank you for your response reguarding our hotel. We are pleased to see that you had enjoyed your experience with us.

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152 - 156 of 177 reviews

Reviewed 22 March 2012

The room was better than the reception when we arrived. We waited for someone to come to the desk and finally I walked in the office and asked for help. A very harried young man came a few minutes later. We asked for an upper room and he told us there were hardly any people and he put us on second floor, so I guess even though it wasn't busy, we could not have a higher floor. He was quite rude to another guest who had a problem with a key working. I told him that I had only called a few hours before and he quoted $129 but all the websites, like Hotel.com and Orbitz were offering the rooms for $109 and I wondered if I could have the room at that price. "Nope, I can't do that." Then he said, "too bad you didn't book online so you could get that price." The elevator was fine, the room was modern with a flat screen television, safe, microwave, desk, couch with a slight stain and the room appeared new. The sheets and bed were very comfortable. The room was quiet. The bathroom shower was modern and worked well. We had a good stay and would go again. There is a Culver's Restaurant next door (the hotel is hidden behind it). The Palace is only a short walking distance away.

  • Stayed: March 2012, travelled on business
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Thank LaurieSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizkaplan, Manager at SpringHill Suites Detroit Auburn Hills, responded to this reviewResponded 26 March 2012

I am sorry about your experience with our staff during your stay. These types of reviews are very helpful in improving our training process, as well as our expectations for excellent customer service. We really appreciate your comments!

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Reviewed 10 February 2012

Certainly not a boutique hotel but it's very close to shopping and there is a free shuttle to the arena. Parking at the Auburn hills arena would have run us 40 bucks or so and this way, we got dropped off, can drink during the concert and the shuttle just keeps coming so there was virtually no wait. Anytime we go for a concert/sporting event, we will stay here.

Room Tip: book your shuttle time when you check in so there is space for when you want to leave.
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  • Stayed: September 2011, travelled as a couple
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2  Thank Oplacesyoullgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this reviewResponded 12 May 2014

Thank you for your four star review. We hope to see you again in the near future.

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Reviewed 15 January 2012

This fairly new hotel was clean and fresh and almost deserted on my stay. The room was large and comfortable, with good work facilities and a small kitchen area. The bathroom was fairly luxurious (shower only - no bath), the bed large and comfortable, and there was an air of spacious luxury. The hotel stands in a large area of waste ground so the surroundings are not very pretty, but it was convenient for where I was visiting the next day. There are no obvious restaurants in walking distance that I could see, and the fast food joint near the entrance was grim. Not being local, I never know which ones to go for and which to avoid, although it seemed busy enough.
The hotel is well North of the main drag, so a bit on the isolated side, but that's why you have a car, right?
I had no complaints.

  • Stayed: May 2011, travelled on business
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1  Thank bancquo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this reviewResponded 12 May 2014

Thank you for your four star review. We hope to see you again in the near future.

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Reviewed 7 December 2011

We never stayed at a SpringHill Suites by Marriott hotel before and were pleasantly surprised. From the moment we stepped into the hotel we recieved greetings from the front desk staff and then we were walking to our room and a maintainance man asked if we needed anything to just let him know. REALLY! Wow! The next day this man helped us carry our packages to our room :) There is an awesome shortcut to the mall down Brown Road that the front desk person let us know about and it cuts off 2 miles and it's so easy. After shopping we relaxed in the Swimming pool and Spa. Breakfast was awesome, so much more on the buffet than a Hampton Inn, I was in awe. This hotel is not next to the mall, but only a couple miles away and it's such a nice quiet location to get away from the mall hustle and bustle. We are making this hotel a yearly adventure for our ladies outing. THANK YOU SPRINGHILL ORION for a wonderful memorable getaway! See you next year :)

  • Stayed: December 2011, travelled with friends
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Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joleisha B, General Manager at SpringHill Suites Detroit Auburn Hills, responded to this reviewResponded 12 May 2014

Thank you for your five star review. We hope to see you again in the near future

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Additional Information about SpringHill Suites Detroit Auburn Hills

Address: 4919 Interpark Dr N, Orion, MI 48359-2439
Region: United States > Michigan > Orion
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Orion
Price Range: ₹ 6,345 - ₹ 10,510 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Detroit Auburn Hills 3*
Number of rooms: 102
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Also Known As:
Springhill Suites Detroit Auburn Hills Hotel Orion

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