I returned at 11pm and rang the bell over and over and rattled the doors loudly for nearly 1 hour trying to get the attention of the receptionist to open the door to no avail. I left to find the police to help. It took forever wandering the sketchy streets at night asking for the police station. Eventually I found the station and had to explain and then wait for the senior officer to arrive. We all left together, me and who appeared to be a police captain and another officer. I finally arrived back at the hotel at 1.30am. The streets were deserted other than vagabonds and druggies. The officer rang the bell numerous times and tried to call. Still nothing. I rattled the door non stop continuously for 10 minutes and finally the young male receptionist opened the door. Apparently he said he fell asleep which is ridiculous. He put my life in danger wandering the streets late at night alone. I will never recommend this hotel.
- Official Description (provided by the hotel):
- Enjoy the experience of staying in a typical colonial Leon home, surrounded by lush landscaping and long terrace. ... more less
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