I knew there was a reason that I made us all wear socks and not walk on the carpet! Apparently other reviewers had problems with bedbugs here!!! Praying not to find any bites today.....
Rude customer service. Rude.
We are here at the absolutely slowest time of the year. It is the off season and the streets are empty. When we asked for a 12 o clock check out (instead of 11), the desk clerk immediately said "there is no way. The very latest we could let you check out us 11:30". I asked if he was sure since we had gotten in so late the night before we were exhausted. He said "we have people that will be coming to check in soon and need your room". Really?
There were maybe 5 other guests at this 4 floor hotel last night. And they will be needing our room????
The is just one example. Very unaccomodating staff and if they did assist it was only with a lot of griping and complaining to our face. I will be avoiding comfort suites from now on.
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- Also Known As:
- Comfort Suites - Mackinaw City Hotel Mackinaw City
- Mackinaw City Comfort Suites