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Reviews (391)
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All reviewswestern michigan universitypool and hot tubroom was spaciousvery nice staystadium drivei highly recommend this hotelking suitedesk staffwafflesbiscuits and gravygreat roomwould stay here againstaying at this hotelbusiness tripthe breakfast areabwhighway
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75 - 80 of 391 reviews
Reviewed 25 June 2017

Tristan made my reservation, called me back FROM HOME to answer my questions regarding my reservations and she was there (like she promised) to greet us with a smile when we arrived. I will be back to see her (like I promised) the next time I'm in town.

Room Tip: Ask for the apartment suite.
  • Stayed: June 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Randy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

You should really visit this hotel and all the workers show kindness and compation to the costermers and becca (one of the greatest people) helped the most. She is really social while doing her job you can tell she loves to do it.

Stayed: June 2017, travelled with family
Thank Rebecca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017

BW Kalamazoo is conveniently located near WMU. Its very clean and the staff members are very friendly. I love the larger rooms and kitchen amenities. The beds are very comfortable and we enjoyed being able to kickback and watch TV from the sofa rather than the bed. Just like home!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Best Western
1  Thank AIPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

I enjoyed my stay I would recommend my family and friends to stay at one of your locations the bed was extremely comfy the room was tidy and clean it was easy check in and out the staff was super friendly

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Brenda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Best Western Plus Kalamazoo Suites, responded to this reviewResponded 12 June 2017

On behalf of our friendly staff we would like to thank you for choosing to stay with us and look forward to seeing you in thew future.

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Reviewed 7 June 2017

Great, update hotel. Rooms were plenty spacey enough. It seemed to be a very busy weekend during our stay. Becca was polite and friendly and handled everything very professionally and attentively. Will recommend to others.

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank deeboyz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James B, General Manager at Best Western Plus Kalamazoo Suites, responded to this reviewResponded 8 June 2017

Thank you very much for your kind words and especially for recognizing Becca at the front desk. She tries very hard to deliver excellent guest service on a daily basis. She will be thrilled to know that her her efforts are being noticed.

We look forward to seeing you in the future.

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