This is a great location ... comvenient to Holland Saugatuck and Grand Rapids ... nice Place! he restaurant Bar is a great convenience and the food and drinks help to make this a great stop for business or leisure travel.More
- Free Wifi
- Free Parking
This is a great location ... comvenient to Holland Saugatuck and Grand Rapids ... nice Place! he restaurant Bar is a great convenience and the food and drinks help to make this a great stop for business or leisure travel.MoreShow less
I am so happy to hear that you found our location to be great during your trip into Holland. The Hampton Inn of Holland is a coastal beach town hotel that is located near plenty of other West Michigan destinations. Just a short drive into Grand Rapids and only minutes away from the dunes in Saugatuck! This location happens to be just one of a select few nationwide with a bar and grill onsite. I am happy you were able to enjoy it during your stay. Thank you so much for choosing our location for your trip. We truly look forward to seeing you again in the future! Have a wonderful day!
This hotel needs updating. Our room had a faucet in the tub that dripped the entire time we were there. The tub was very worn and upon examination had black hair in it which wasn’t mine or my husband’s. I got one of the ladies in charge of cleaning and she came to cleaned out the tub. And apologized. I was told the rooms will be renovated this summer.
Unfortunately our stay was the same time as the high schools were having state meets. Our room was near the pool. I would never stay on the first floor again especially with people walking and kids running on the second floor. Doors were slammed late at night making it difficult to get sleep. Another issue was the breakfast area, our first day not a big selection of fruit. The bananas were bruised and the Delicious apples really weren’t a big draw. The next two mornings we ate our breakfasts in restaurants as the breakfast area was packed with people.
Our last day, we came back to our room after being gone all day. The room hadn’t been cleaned other than fresh towels, and the sheets pulled up and emptied waste baskets. Apparently not enough staffing to help the gals who were tasked with cleaning the rooms.
On a good note, the ladies at the check in were top notch and so was the rest of the staff.
The big porch was a nice feature to sit and chat and enjoy the good weather.
Wait until the renovations are done before checking into this hotel. There are better options in Holland.
I would like to thank you for calling the hotel in regards to your mishap in posting a review to the wrong property. I am truly sorry to hear of the issues you had at the other hotel while here in town. Although we are going through renovations as well here at this location, it is still our goal to make sure all of our guests have a great experience. I am so sorry you were not able to stay with us and receive a great experience at our location. Again, I would like to thank you for honesty in letting us know that this was not the property you visited in regards to your review. We hope to see you choosing the Hampton Inn of Holland next time if travels bring you back this way! Have a great day!
Clean guest rooms, nice choices for the continental breakfast, indoor pool was clean and perfect for families, didn't use them but I love that there are microwaves and refrigerators in the guest rooms, near the commercial part of Holland but close drive to everything
Thank you so much for taking the time to share your thoughts on your trip to the Hampton Inn of Holland. I am glad our location was just great for you and your family! We take pride in providing a great experience for our guests and making sure our guest rooms are of top quality! I will be sure to let our cleaning staff know about your comments, as well as the rest of our staff. All of our rooms are equipped with a microwave and refrigerator for all of our guests to enjoy when they stay. Thank you again for sharing your thoughts with us on TripAdvisor and thank you for choosing our location. We hope to see you again, enjoying our pool and amenities in the future! Have a great day!
The hotel has a great pool and arcade that your kids will love! They even have toys in the pool for the kids to play with. I have never seen that before. The free breakfast is wonderful too. The staff really goes out of their way to be hospitable. Great place to stay!
Thank you for choosing the Hampton Inn of Holland for your most recent stay in the area! I am very happy to hear that you loved your visit here with us. We want all of our guests to have a great experience and it sounds like you had just that! Our large indoor pool area is fun for all ages to enjoy. Whether taking a swim or enjoying some of the arcade games, there is something for everyone! I will be sure that I share your kind remarks to the rest of our staff as well. They will be just as happy to hear how great of job they made your stay. Thank you again for choosing our location and for leaving such nice comments! We truly hope to see you again in the future. Have a wonderful day!
The Hampton Inn in Holland, MI has been our favorite for several years. The service is excellent, on all levels. The employees who work in Sharkey's are very professional, friendly, and helpful. The entire building is gorgeous with entertainment for all ages.
Dear Michael S,
Thank you for taking the time to leave a great review in regards to your most recent trip to the Hampton Inn of Holland. I am glad that our location has been a favorite of yours for several years. It is our goal to provide our guests with excellent service and a great experience each and every time they visit. I am happy to hear that our staff has showed that throughout your visits with us. I will be sure to let our restaurant staff know how great you thought they were as well! Thank you again for taking the time to leave a review and for choosing us for your visits to the Holland area. We look forward to providing you all with a great experience again in the future! Have a wonderful day!
The staff tries to be helpful and the hotel and room are very nice. However, I requested and was assured that I would be given a handicapped accessible room. The room, particularly the bathroom, is not handicapped accessible. When we questioned it at the front desk, we were told that the only accessible bathrooms came with a king size bed. Since we are two female friend's this is totally unacceptable. Our three night stay is being spoiled by this. The toilet does not even meet ADA standards. Hotel was chosen in part by their statements about how accessible everything is. It seems to be a perfectly nice hotel otherwise.
Thank you for taking the time to express your concerns in regards to your trip at the Hampton Inn of Holland. I know how frustrated you both were with the accessibility of your room. It is our goal to make sure each and every guest has a great experience, and I am truly sorry we were unable to fully provide that to you both. All of our standard and accessible rooms with 2 queen sized beds do come with a bath tub, which I know for some of our guests still is not ideal for being accessible. I have shared your comments with our staff at the desk so that we are assuring the guests the features of all our room types. I know I cannot go back and change the experience you had during your stay, but I know we can make the adjustments so that our guests know exactly what our room types entail. I truly do appreciate you both speaking with me throughout your stay and giving me the chance to check in and accommodate you all throughout the issues. Thank you again for taking the time to share your thoughts and visiting us. We look forward to taking your thoughts and building on our experience for future stays to come. If you have any other questions in regards to your trip please give us a call directly. Have a wonderful day!