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All reviews parking garage newer hotel great hotel room key complimentary breakfast family wedding would highly recommend this hotel desk staff shower head business trip enjoyed my stay third floor pool and hot tub would stay here again workout room room was large a great stay
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Reviewed 7 February 2017 via mobile

Stayed here for a wedding. I was super impressed with the cleanliness of the room and the customer service from hotel employees. Requested a quite room and they accommodated my request with no issue. Had a great corner room with beautiful view. Really happy with my stay and would highly recommend this hotel to other travelers.

Stayed: February 2017, travelled as a couple
Thank ShorterPorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Hampton Inn & Suites Grand Rapids Downtown, responded to this reviewResponded 11 February 2017

We love to provide our travelers a warm welcoming and inviting 'home away from home.' Thank you for recommending the Hampton Inn & Suites Grand Rapids Downtown and for acknowledging our hard-working team members! We look forward to a return visit in the near future.

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Reviewed 5 February 2017

Would definitely stay again. Complimentary breakfast was tasty. Workout room was clean, variety of equipment, fresh towels, tv on treadmills, ear buds. Overall hotel very clean, good location, will stay again as we were pretty happy.

  • Stayed: February 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Hampton Inn & Suites Grand Rapids Downtown, responded to this reviewResponded 6 February 2017

Thank you kindly for your review of our hotel. It is our daily goal to provide exceptional service and sparkly clean facilities, which our team is pleased to hear we were able to deliver for you. A great workout is certainly the best way to start your day off right! We look forward to a return visit next time you return to the Grand Rapids area.

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Reviewed 5 February 2017

We had 15 family members drive up from Chicago to Grand Rapids to celebrate a 21st birthday for my son who studies at GVSU. We all stayed over 2 nights, swam in the pool, ate the continental breakfast and experienced wonderful customer service!

  • Stayed: January 2017, travelled with family
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Review collected in partnership with Hampton
Thank Shari601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Hampton Inn & Suites Grand Rapids Downtown, responded to this reviewResponded 6 February 2017

We greatly appreciate the time taken to share your experience with us at the Hampton Inn & Suites Grand Rapids Downtown. Thank you for choosing our location for your special occasion to celebrate! Our team is pleased to know you were able to enjoy our delicious, complimentary hot breakfast and our wonderful pool area. We hope to welcome you back to our hotel for the next GVSU affiliated event!

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Reviewed 3 February 2017

I stay at this location every month. I love this location. Great property, great customer service, great sleep. The breakfast is also very good...love how long they offer it as my start time for the day varies and I can always get breakfast.

  • Stayed: January 2017, travelled on business
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Review collected in partnership with Hampton
Thank 357kadean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Hampton Inn & Suites Grand Rapids Downtown, responded to this reviewResponded 5 February 2017

Thank you so much for reviewing our hotel. We are thrilled to see that you enjoyed your stay during your visit in Grand Rapids. We strive to provide the quality of service and cleanliness that many have come to know about the Hilton properties, and our team is overjoyed to hear this was accomplished! We look forward to the opportunity to welcome you back soon.

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Reviewed 2 February 2017

Beautiful and spacious room. They gave us a complimentary upgrade which was really nice. My only complaint is the bed was too firm. Staff was very helpful. Surprised to have to pay for parking. Breakfast was hot and ready at 6 am.

  • Stayed: January 2017, travelled with family
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Review collected in partnership with Hampton
Thank jeanied2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather K, General Manager at Hampton Inn & Suites Grand Rapids Downtown, responded to this reviewResponded 3 February 2017

Thank you so much for your time to share your feedback regarding your recent visit in Grand Rapids. We take all of this insight into consideration to optimize the experience for our future guests. Thank you again for choosing our hotel and we would love for a return visit in the future.

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