This hotel is absolutely beautiful! New & modern decor, comfortable beds, staff is exceptional! Covered parking is a plus! We will definitely return for any trip downtown Grand Rapids! Location is awesome too! More
- Free Wifi
- Free Parking
This hotel is absolutely beautiful! New & modern decor, comfortable beds, staff is exceptional! Covered parking is a plus! We will definitely return for any trip downtown Grand Rapids! Location is awesome too! MoreShow less
Guest feedback is a critical component to our daily successful operation here at the Hampton Inn & Suites Grand Rapids Downtown, so we sincerely thank you for sharing your experience with us. Friendliness and cleanliness are the key factors to a memorable stay, and our staff is pleased to know we were able to deliver that for you. Please come back and see us soon!
Stayed here for a wedding. I was super impressed with the cleanliness of the room and the customer service from hotel employees. Requested a quite room and they accommodated my request with no issue. Had a great corner room with beautiful view. Really happy with my stay and would highly recommend this hotel to other travelers.
We love to provide our travelers a warm welcoming and inviting 'home away from home.' Thank you for recommending the Hampton Inn & Suites Grand Rapids Downtown and for acknowledging our hard-working team members! We look forward to a return visit in the near future.
Would definitely stay again. Complimentary breakfast was tasty. Workout room was clean, variety of equipment, fresh towels, tv on treadmills, ear buds. Overall hotel very clean, good location, will stay again as we were pretty happy.
Thank you kindly for your review of our hotel. It is our daily goal to provide exceptional service and sparkly clean facilities, which our team is pleased to hear we were able to deliver for you. A great workout is certainly the best way to start your day off right! We look forward to a return visit next time you return to the Grand Rapids area.
We had 15 family members drive up from Chicago to Grand Rapids to celebrate a 21st birthday for my son who studies at GVSU. We all stayed over 2 nights, swam in the pool, ate the continental breakfast and experienced wonderful customer service!
We greatly appreciate the time taken to share your experience with us at the Hampton Inn & Suites Grand Rapids Downtown. Thank you for choosing our location for your special occasion to celebrate! Our team is pleased to know you were able to enjoy our delicious, complimentary hot breakfast and our wonderful pool area. We hope to welcome you back to our hotel for the next GVSU affiliated event!
I stay at this location every month. I love this location. Great property, great customer service, great sleep. The breakfast is also very good...love how long they offer it as my start time for the day varies and I can always get breakfast.
Thank you so much for reviewing our hotel. We are thrilled to see that you enjoyed your stay during your visit in Grand Rapids. We strive to provide the quality of service and cleanliness that many have come to know about the Hilton properties, and our team is overjoyed to hear this was accomplished! We look forward to the opportunity to welcome you back soon.
Beautiful and spacious room. They gave us a complimentary upgrade which was really nice. My only complaint is the bed was too firm. Staff was very helpful. Surprised to have to pay for parking. Breakfast was hot and ready at 6 am.
Thank you so much for your time to share your feedback regarding your recent visit in Grand Rapids. We take all of this insight into consideration to optimize the experience for our future guests. Thank you again for choosing our hotel and we would love for a return visit in the future.