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“Upscale, trendy, well-situated, restaurants, bars, spa!”

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JW Marriott Grand Rapids
Ranked #4 of 48 Hotels in Grand Rapids
Certificate of Excellence
Michigan
Level 6 Contributor
279 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
“Upscale, trendy, well-situated, restaurants, bars, spa!”
Reviewed 24 April 2012

Stayed for a very quick overnight - so didn't see much of the hotel but what we saw was great! New'ish hotel - shaped like a football - right on the river with lots of fun bars, restaurants, and concierge lounge with great view of river. Ordered room service and food was delicious - fusiony - and the spa "menu" looked equally good. Would love to come back for girls weekend and do the spa thing. Room was well-equipped with flat-screen tv, bathroom had tub and multi-head shower. Not overly large room. City views are really cool - maybe better than river views? - and you get the sunrise from the floor to ceiling windows in the morning and city lights at night. Parking was somewhat pricey - $16 selfpark and $24 valet. Very sophisticated hotel - could be in Manhattan or Chicago.
Service was excellent - good professional midwestern hospitality.

Room Tip: You have 2 choices - river or city. I think city is preferable - morning sunrise, city lights at nig...
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  • Stayed April 2012, travelled as a couple
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1 Thank PatienceWonderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (279)
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Traverse City, Michigan
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 20 April 2012

My husband and I love staying at the JW when we visit Grand Rapids. We have family there so we will continue to be regular visitors.

The hotel is beautiful and new. It has wonderful view of the river and downtown Grand Rapids. The service is great. Rooms are clean and comfortable. Their breakfast is outstanding. We highly recommend this hotel.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank DanielleP611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevensville, MI
Level 5 Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 April 2012

The JW Marriott is amazing. Where do I start... oh, they gave us a river view room even though we didn't pay for one. The activities and the overall city of Grand Rapids is awesome. The beds were very comfortable. The hotel was beautiful. When my family woke up we went down to six.one.six. Their children's buffet is only 6.61! It included made to order waffles and omelets and about anything else you can imagine. This hotel was just as good as the Ritz-Carlton Laguna Niguel!

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Carter22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE Michigan
Level 5 Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 18 April 2012

I've stayed at the JW in Grand Rapids four times. I keep coming back because everything about the hotel is first-rate. The restaurant Six-One-Six (named for the GR area code) is one of the best hotel restaurants you will find anywhere.

Little details as you enter the JW from the skyway connecting buildings in the downtown area let you know immediately that this is a great hotel. The scent of blossoms and citrus lingers in the air as you walk the corridor past meeting spaces toward the lobby and elevators. It's a great touch.

The rooms are not terribly large, but very comfortable. The bathrooms are fantastic, and the Grohe fixture in the tiled shower (the tub is separate) can be adjusted for use as a body spray or above your head. It has two spray heads that can be independently adjusted as well. It is, by far, the coolest shower contraption I've ever seen and I want one in my own home (I looked it up: $399 -- Wow)!

Considering that a night at this hotel is about the same as the Amway Grand (which is connected by skyway) this was a much better value. There are more bars and restaurants at the Amway, but the rooms at the JW are nicer, and you can charge meals at the Amway to your room at the JW (and vice versa).

All in all, this is one great hotel.

Room Tip: Ask for a floor overlooking the Grand River.
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  • Stayed January 2012, travelled on business
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Helpful?
1 Thank MI_TravelFreq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, FL
Level 6 Contributor
868 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
Reviewed 12 April 2012

This was my third stay. If you've never been to Grand Rapids, you have no idea what a gem this little city is. Culture, museums, walking - running paths, quality restaurants (repeat, quality) several worthy hotels, bistros, it goes on and on. The JW Marriott contributes greatly, in my view to this little cultural oasis. I find myself flying in 1/2 day early to walk, get caught up, read the paper, get ready to do business. The lobby is a remarkable, huge, all glass, very social place to enjoy the river views. The GM, George Acquino, is a hospitality pro. Staff is just like him. Hannah on the front desk will do anything for you. One of my favorite Marriotts anywhere.

Room Tip: Be nice and ask. One side is the river. The other is the city lights. There are no bad views.
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  • Stayed April 2012, travelled on business
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Helpful?
2 Thank jimvet1826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie S, Manager at JW Marriott Grand Rapids, responded to this review, 13 April 2012
Dear Value Guest,

Thank you so much for your loyalty, and for taking the time to write a review about your thoughts about the JW Marriott Grand Rapids and our city. We are thrilled to hear you like to come a half day early to enjoy the city and hotel! We look forward to hosting you for many future visits.

At Your Service,

C. Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Grand Rapids

Property: JW Marriott Grand Rapids
Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Grand Rapids
#1 Romantic Hotel in Grand Rapids
#2 Family Hotel in Grand Rapids
Price range (per night): ₹ 18,556 - ₹ 25,836
Hotel Class:4 star — JW Marriott Grand Rapids 4*
Number of rooms: 336
Official Description (provided by the hotel):
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 
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Also Known As:
Marriott Grand Rapids
Grand Rapids Marriott

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