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Reviewed 20 December 2021

We stayed over the Christmas holidays. This hotel is outdated and our room had dog hair on the carpet. The staff was friendly. The breakfast and happy hour was just ok.
We would probably not stay here again due to the pet friendly policy which we were not aware of.

Date of stay: December 2021
    • Value
    • Location
    • Service
Review collected in partnership with Drury Hotels
Thank golfpro2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Drury Hotels, Owner at Drury Inn & Suites Frankenmuth, responded to this reviewResponded 21 December 2021

Thank you for taking time to tell us about your stay. We sincerely apologize that your experience was less than expected and deserved. Your comments will help us address the issues you brought to our attention so we can improve our service. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.

Sincerely,
Tony F.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2021

Meaghan M saw that we had a child that needed a nap, and moved us up the pecking order for check in.

Super helpful, and clean hotel.

Everything was close to all the action in Frankenmuth, and very walkable

Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
Thank 1431Extension
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 November 2021 via mobile

Our first time staying here. Wonderful experience! Room was immaculate, as well as the lobby. From the minute you walk in, so welcoming and clean! A delicious breakfast is also included with your stay. Not just dry cereal and some pastries (which they also offer), but a full hot breakfast including a waffle station. Also, dinner/cocktail time. Cocktails also included at no cost! We travel with our family pet, so this what initially drew us to them. Also the entire staff is amazing! Not one member of the crew walked by us without greeting us. Will definitely recommend them and come back!

Date of stay: November 2021
Trip type: Travelled with family
Thank Virginia L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 October 2021

We have been staying at the Drury for approximately 30 years now. This hotel is always well maintained and now in the days of Covid is kept very clean. The location is great as you can walk to downtown if you want .Return trip is uphill for a bit but unless we're planning some big purchases we usually walk if the weather is good. The breakfast has several choices always eggs, biscuits and gravy and waffle makers. There's always some fruit, yogurt and cereal as well. The kick back is nice in the evening if you're not looking for a large dinner. Tony has a good staff where everyone does there best to be helpful. We especially enjoy Kristen at the front desk and Shallen ( sp) who takes care of the breakfast most mornings. We have stayed here twoice this year, once in July and again in late Sept.

Room tip: We normally get a suite for a bit more room and two TVs.
Date of stay: September 2021
    • Value
    • Location
    • Service
Thank jsidebo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 October 2021

Nice hotel and breakfast was excellent. Staff was more than willing to help and very friendly. Nice hotel but pricey for the hotel's value. Location was short walk to business area. Staff was great. Just average hotel itself.

Date of stay: October 2021
Review collected in partnership with Drury Hotels
Thank rlbadgerow
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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