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“4th year in a row”

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The Westin Detroit Metropolitan Airport
Ranked #4 of 33 Hotels in Detroit
Certificate of Excellence
GreenLeadersGold level
Niagara Falls, Ontario
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“4th year in a row”
Reviewed 17 April 2012

This will be our 4th year staying at this hotel as we attend a music festival every year. We always enjoy our stay. The rooms are always very clean and well stocked with amenities. Restaurant and bar are both very good. The staff here is wonderful.
We will be back in two weeks and hoping this year will be the year that the club level is open. Im an american express platinum member and do enjoy the club features but everytime we come to this hotel we are always told its not open.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JakiMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review, 30 April 2012
Dear Valued Guest,

Thank you so much for being such a loyal guest. As you mentioned, our rooms are beautiful and our staff is truly amazing. Our club lounge does have limited hours on the weekends, but we are considering a few more options in the future. We'll certainly keep you posted.

Sincerely,

Paul DiNapoli
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Winston Salem, North Carolina
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 6 April 2012

We stayed at the Westin Detroit Metro Airport on a long layover in Detroit from a Spring Break 2012 flight from Mexico. The hotel is in the MaCnamara (main) terminal, and is easily accessible - no waiting for a shuttle. When departing the hotel in the morning, the Westin has a dedicated security checkpoint when departing the hotel, which makes for quick and easy access to the terminal. Check in was fast, and every hotel associate we encountered was courteous, professional, and efficient.

When making the reservation at the hotel, I asked for extra pillows and a rollaway bed. Unfortunately, as a frequent traveler, I find that special requests are seldom fulfilled. When we arrived at our room, the extra pillows and roll-a-way bed were in the room for this tired and ready to "crash" family. The beds are very comfortable, the rooms were quiet, and the cleanliness was impeccable.

I have stayed at the Weston Detroit Metro Airport Hotel several times. It is an attractive, clean, and customer focused hotel. The convenience of the hotel located directly in the terminal far outweighs any small savings we have observed at other area hotels. This will always be our "go to" lodging whenever needed for flights at DTW.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SailChicago2217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review, 30 April 2012
Dear Valued Guest,

Thank you so much for the wonderful feedback. We certainly pride ourselves on our products, but our associates really make the greatest impact. We're glad you always enjoy your time with us and we hope to see you again soon.

Sincerely,

Paul DiNapoli
Director of Operations
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York, United Kingdom
Level Contributor
188 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 April 2012

We've stayed here on a few occassions and found the Westin be very convenient after long-haul flights into Metro Airport. Check-in was efficient, and the desk staff were helpful. In general, the rooms we've had were large, clean and well-furnished - and this was certainly true for our most recent stay. We had some problems with room service and a dodgy light fixture in the bathroom during the last stay, though these were not major issues. For an airport hotel, we've experienced little noise from the planes, and each stay has been comfortable. We would return again.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T_R_Grant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review, 5 April 2012
Dear Valued Guest,

Thank you for your feedback and I'm pleased you enjoyed your visit. We're always here to make sure everything goes perfectly, so thank for sharing your experience.

We hope to see you soon.

Paul DiNapoli
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level Contributor
149 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 3 April 2012

We stay at this Westin any time before we fly out early for a Delta international or domestic flight since we live an hour and a half from the airport. This is a beautiful Westin and is up to Westin standards for bed quality, sleep quality and overall beautiful hotel. The restaurant is excellent as well. Often times you can get a great deal for an overnight stay with free valet parking for a week. We love this feature as our vehicle stays in their secure lot and we have the valet get our car upon our return while we get our luggage. There is also a security line right there in the hotel so if you just want to pop in for dinner while waiting for a flight you can do so. I absolutely recommend this hotel without hesitation.

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RP8133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review, 5 April 2012
Dear Valued Guest,

Thank you for participating with our Park and Fly program. It's very popular this time of year and we hope to see you again soon.

Sincerely,

Paul DiNapoli
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 March 2012

Stayed here for 8 nights in March. Would not recommend to stay that long unless on business, you have a car and/or will be travelling by air to other USA locations during your stay. Hotel is right at the airport and you will need to drive to shops and other attractions. Location is great for travelling to Ann Arbour or other areas of the region as it is right near freeways. Downtown Detroit approx 40 mins away. Hotel is clean on site restaurant is pricey but food OK.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prlanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review, 5 April 2012
Dear Valued Guests,

We were thrilled to have you with us for so long and we hope you enjoyed Michigan. Our central location usually work well and we hope to see you again.

Sincerely,

Paul DiNapoli
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Detroit Metropolitan Airport

Property: The Westin Detroit Metropolitan Airport
Address: 2501 Worldgateway Pl, Detroit, MI 48242-6298
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#2 Family Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Price range (per night): ₹ 10,562 - ₹ 30,845
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Official Description (provided by the hotel):
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin

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