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Reviewed 14 October 2017

If you want ultra modern this is not for you. However, we found the olde worlde atmosphere refreshing and having a proper room key was a nice change! The staff were friendly and informative, and the room was comfortable and clean, although a bit noisy as it was right opposite the lift. Williamstown itself did not seem to offer much in the way of eateries, so we chose to have dinner at the hotel. The service was efficient and the food good if not especially plentiful by American standards, but I do object to having a gratuity (18% in this case) automatically added to the bill - it assumes high quality food and service, neither of which was true. Breakfast the following morning was more than adequate as far as we were concerned, although we did have to ask for cereal bowls and the bacon ran out, which should not happen.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

On arrival we had a lovely reception from the very helpful and knowledgeable staff. We found the room very dated the bathroom could have done with a deep clean. The corridors had a strange smell to them. The complimentary breakfast was average to others we have had during our drive through New Hampshire

Room Tip: We stayed in the older part, not sure what the newer part is like
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank GrahamRosy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

This is okay to stay. We got the clark deal and brkfst included so it was okay for the price. It is sad to see that it is not kept up, needs updating. Cleanliness is fine and service is fine. I might choose another place next time.

Room Tip: 130 numbers are on first floor, quiet and convenient to parking and lobby.
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

We had a very nice stay. The room was nice, comfortable and clean. The staff was so nice and accomodating. The night time manager was particularly helpful. The Clark Institute was phenomenal. Don't miss it. The campus was beautiful.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Aussum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

Hotel staff was friendly. Room was clean but in need of an update. Wi-Fi was weak in the room and we had to be in the lobby for a good connection. Dinner was average. We had the Impossible was delicious. The salmon was over cooked and tough.

Stayed: October 2017, travelled with family
Thank Doug T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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