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Bayside Resort Hotel
Ranked #2 of 20 Hotels in West Yarmouth
Certificate of Excellence
GreenLeadersSilver level
Concord, New Hampshire
Level Contributor
3 reviews
“Highly recommend”
Reviewed 1 August 2012

From: Martino

Sent: Saturday, June 30, 2012 10:16 AM

To: Bayside Resort Hotel

Subject: Re: Feedback




Just want to let you know how much my husband and I enjoyed your hotel and its environs. The room was very clean and bed was very comfortable. We had a view of the bay from our window which was lovely. We had easy access to lots of ammenities that are part of your hotel offerings. Your beach area outside was very enjoyable and scenic. Had some coffee out there in early a.m. and used my binoculars to view swans, geese, and other water birds. The general location was perfect - easy to go to Hyannis or cruise out to Chatham and many other beautiful coastal towns.



We will definitely be back and will suggest your hotel to friends and family. Thank you for your hospitality!

Martino

Room Tip: We had a room toward the back of the hotel building - very quiet
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  • Stayed June 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank Tracy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Belfast, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 August 2012

We stayed here for 3 nights at beginning of our tour of New England. We were impressed straight away with staff & facilities. Clean & comfortable. We sat round pool one afternoon - provided with pool towels which was nice touch. Breakfast was fine- able to get fruit, toast & coffee which was all we needed. Took it out to little beach area at back. Close to Hyannis - about 25 min walk to Hyannis, we did this several times. Good base to explore Cape Cod. Would return if in area.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 July 2012

We've been to the Cape numerous times and typically stay at Riveria Beach - Red Jacket and The Breakers. I came across the Bayside because the price was great and location was where we wanted to be for this stay.

The good:
Staff: Incredible. From reservations to front desk to housekeeping and the grounds people were great. They all were warm and friendly. A special thanks to Tierney at the front desk who tolerated my kids with a smile every time my kids found an excuse to go to the front desk.

Grounds: This place definitely spends a lot of time and money on landscaping. They do a beautiful job and you can tell they take pride in their work. It really makes a great impression.

Pool: Very nice looking and cute set up. However way to small for the number of rooms. We never saw anyone using the volleyball net.. They should expand the pool and make the volleyball area smaller. Maybe a kids spray park? Would be a huge hit with the all the kids there. The pool was very clean and had nice chairs and umbrellas. The only negative is that there are no bathrooms in the pool area.

Breakfast: It was better than expected. Large variety. We loved the waffle machines. Definitely better than most places we’ve stayed and a great value with kids.

Room: We were on the first floor in the building near the road. It was not a problem for us because we went beginning of season when congestion is low and my kids get up at the crack of dawn. But you can definitely hear the traffic noise and by seven a.m. it is pretty loud. Again, not a problem for us but may bother others. We found the beds to be comfortable and had very nice TV.

The not so great:

When you enter the building there is a strong odor. We all noticed it. It almost smelled like kitty litter. It never got worse or better.

Our room had a very nice appearance and attractive bedding. It appeared to be extra clean and the bathroom was spotless. We were impressed except for the smell. The room had a very different strong smell. Almost a floral smell of some kind, it was over powering. It may have been the cleaners that they used but it was way too strong.

We had a problem with the fridge. We could not get it to work so we called the front desk. They came within a half hour and the man was so nice and apologetic. He got it working and left. We did not touch it in fear that we would mess it up. At three A.M. we heard a loud explosion. The soda cans in the fridge exploded and made a huge mess besides waking us. When we explained what happened to the front desk during checkout they did not offer to replace any of the food and drinks that were ruined. Not a big deal…just would have been a nice gesture.

When we were getting ready to leave we did the last look over of the room to make sure we had not forgotten anything. Unfortunately we found under one of the beds a rotten apple and ketchup packets from McDonalds. We did not go to McDonalds and my kids don’t eat apples so I know it was from the previous guests. Have to admit I’m a little grossed out now. I mentioned it at check out but all she said was Thank You for letting them know. She was very nice but that’s it!

I received an online survey asking about our stay when we got home and I explained all of the above and I still have heard nothing. Why ask if your not going to read the survey/ questionnaires?

Would I stay again? Probably. I am very picky and thought the place was pretty good for the money. Would love for them to do something about the odors and make sure there is no old food under the beds. I would have given 4 stars if I had gotten some kind of response.

Room Tip: If you need to sleep late don't get a room on the road side.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Centralmass-mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorbyJo, Front Office Manager at Bayside Resort Hotel, responded to this review, 1 August 2012
Thank you for your comments. I apologize that you did not get a response from your email.
We pride ourselves on answering all guest emails. Unfortunately due to a email problem,
many were lost. I assume yours was one of those.

Your comments have been brought to the attention of our housekeeping and front desk staff.

I would like the opportunity to speak with you and also find out the date and room you stayed in. I can be reached at 1-800-243-1114 or by email at c.johnson@baysideresort.com

I look forward to hearing from you.

Corby Johnson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2012

This is my third year going to Bayside. Great place for kids and adults. Nice breakfast included so no need to shuffle kids out early to restaurants before heading to the beach Fun outdoor and indoor pools.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeK96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rutland, Massachusetts
1 review
Reviewed 30 July 2012

Cliff & Linda
We have visited Bayside several times over the past 10 years and return because it offers all we need. We enjoy very much the pools (inside & out), the continental breakfast and the Bay beach area is like being at the beach without leaving the Hotel. Many of our interests are close by and Main St. Hyannis is just down the road. Also ocean sight-seeing is not far away! Good service, good people at Bayside makes our stay enjoyable.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cliff c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bayside Resort Hotel

Property: Bayside Resort Hotel
Address: 225 Route 28, Route 28, West Yarmouth, MA 02673-4601
Phone Number:
Region: United States > Massachusetts > Cape Cod > West Yarmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Yarmouth
#3 Family Hotel in West Yarmouth
Price range (per night): ₹ 7,692 - ₹ 16,936
Hotel Class:3 star — Bayside Resort Hotel 3*
Number of rooms: 128
Official Description (provided by the hotel):
OVERLOOKING LEWIS BAY! We are a Friendly, Fun, Relaxing resort. We have received awards for our Hospitality, Customer Care, and Cleanliness. We're not just a place to stay, we're your home base for a fantastic, exciting Cape Cod Vacation! Whether you need a quiet and relaxing romantic getaway, or a memorable family vacation, the Bayside is perfect anytime of year.We are located close to Beaches, Restaurants, Shopping, and Cape Cod Attractions. For golfers, there are 20 golf courses within 20 minutes! For explorers, we are a short drive to Provincetown, the National Seashore, Falmouth, and a ferry ride to Nantucket and Martha's Vineyard. For families, we are close to amusements, mini golf, whale watching, boat & kayak rentals, movies, trampolines, and much more. ... more   less 
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Also Known As:
Bayside Hotel West Yarmouth
Bayside Resort Cape Cod
Bayside Resort West Yarmouth
Bayside West Yarmouth
Bayside Resort Hotel West Yarmouth, Cape Cod, MA

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