Stayed here for 2 nights in a 2 bedroom suite. Excellent Value and staff was very friendly. This is still a Covid 19 environment and this hotel did their best to comply with both Marriott's guidelines as well as the state of Massachusetts.
Parking: While the hotel boasted maximum allowed capacity for this Covid environment, the parking lot was quite full. My guess is that in the past, half the guests drove and the other guests used other means of transport. This time everyone drove.
Reception: Plexiglass installed around front desk and tables set up to maintain social distancing between check in and reception. Cards are sanitized in a bucket and Sanitizing gel machines are located throughout the space. Front doors are automatic so no need to touch handles. If you don't have a mask, you can just ask the front desk. When I saw a guest sitting in lobby with just a gator around their neck and not using it, I suggested to the front desk that this guest might need a mask and they took care of that immediately.
Elevator: limited to 3 people. If you want to go alone, people are very patient to wait for next elevator. You need to touch the buttons but there are sanitizing machines outside the elevator.
Breakfast: While it is no longer an option to have the fabulous hot breakfasts, Marriott makes pre-packaged bags with juice, a piece of fruit, water bottle and a coffee cake. I wish there was a self serve coffee machine as well but not a big deal since you can make it in the room.
Rooms: Very clean. They wait 24 hours between guests and they do a thorough cleaning.
Pros: If you need anything you can call front desk or stop by and they can hand you the items or have housekeeping deliver to just outside your guest room door. Very convenient location next to a large Target store in Watertown.
Easy driving to Charles River, Boston and highways if needed.
Spacious Rooms, excellent air conditioning or open windows for fresh air.
Sterilizing the remote controls is great - should do it in each room of suite. Only the main room had the remote in a "pocket". I used my own sanitizer on the ones in the bedrooms.
They limit the number of people that can swim or use the gym at the same time! I didn't personally use it, but saw that they were very compliant!
Pet friendly! Always a plus if you travel with your pet. Must reserve in advance!
Suggestions to hotel: Add more sanitizing machines to each floor and corridors as well as installing them in guest rooms. I realize you can wash your hands, but it would be nice to have some gel - and not just 2 small square wet wipes - to clean your hands when you open your room door.
Include extra large garbage bags in the rooms. Since many people ordered food in or cooked, it results in lots of garbage. Garbage disposal is great, but there is still a lot of packaging that needs to be tossed out. Kitchen garbage is small and I went down to get extra bags.
My refrigerator looked clean and I did find a clear lid to an ihop container left in the fridge, but it was hard to see since it was lodged behind a shelf. Maybe encourage housekeeping to look in the refrigerator to be sure.
Would have liked to have a small broom and dustpan for cleaning up after myself since housekeeping does not enter premises during a guest stay - which is great by the way - just need to make sure guests have the tools to keep the space clean. 2 dish towels was not enough.
Traveler suggestions: If you have any difficulty walking, ask for a room closer to elevator. We had a great room, however, it was at the end of a long corridor and that could be difficult for older guests.
Bring your own paper plates and plastic utensils. The room comes with service for 4, but I found it hard to continue to clean dishes and ended up using the paper goods and napkins that i brought with me. I also went to target and bought more sanitizer and liquid hand soap so that it was easier to wash hands and not share a tiny bar of soap at each sink.
