We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lady who answers phone couldn't have been less helpful...”
Review of Mansion House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mansion House
Ranked #1 of 3 Hotels in Vineyard Haven
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 January 2012

I called to set up a reservation time for 4 people and was trying to figure out some things about the House that weren't on the website. I couldn't believe how uninterested this lady was to help me. There are four of us and I want to know the best room to suit our needs, she responded with ONLY one word answers and got so snotty with me I hung up on her. This is not the type of service I expected from a place like this. I certainly do not want to stay here and would pay more to get the service I thought the Mansion House would offer. DO NOT STAY HERE

  • Stayed: January 2012, travelled with family
    • Service
5  Thank Robbiecrombie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnkeeperMV, Owner at Mansion House, responded to this reviewResponded 17 January 2012

Please...Please...Please call us back! Our resident Sherlock Holmes can’t figure out who answered the phone (unless it was the off site /after hours answering service) and all of us want another chance. Usually we talk too much on the phone, since we love to brag about this place we proudly call home. Winter is a great time for a Vineyard getaway. Island life slows down, there are still things to do, folks are friendly and some of Mansion House rooms have fireplaces and views of Vineyard Sound. Please call us again. As a family owned Inn, our goal is to help you in any way we can.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (813)
There are newer reviews for Mansion House
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

670 - 674 of 813 reviews

Reviewed 10 January 2012

A terrific hotel: a welcoming and accommodating and friendly staff; comfortable rooms with views of the shops along Main Street in Vineyard Haven or of the harbor. Our stay included use of the well-appointed health club, a real deal with a large swimming pool, jacuzzi, weight rooms, yoga room. Spa treatments available also. We had a fabulous salsify cod stew at the in-house restaurant Zephrus on a cold winter night. Perfect. Plus a full American complimentary breakfast. Off-season rates and special offers make Mansion House our top choice for winter travel on the Vineyard.

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank holly b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2011

We only go to Marthas Vineyard off-season and we find the most reasonable accommodations to be at Mansion House. (also the best location). The prices are affordable for very nicely appointed rooms and the complimentary breakfast is excellent. And with the hotel is use of their spa and pool! The staff is super friendly and having the cozy restaurant Zepherus attached to it is very convenient. I wouldn't stay anywhere else!

Room Tip: Theres over 40 rooms starting with queen size which we had which was more than adequate. But poking...
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jabsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2011

My wife and I had business on the island last weekend and only expected to be there for a couple hours. But the Nor'Easter had different plans for us and all ferries were cancelled. We were stuck and needed a place to stay. We sprinted through the driving rain into the Mansion House. We were welcomed by warm and inviting staff and were promptly offered a room at a surprisingly inexpensive rate. Our room was beautiful, comfortable, clean and cheery. A delicious (and free) breakfast buffet awaited us in the morning. An unexpected, accidental overnight stay became a wonderful getaway. We'd gladly return anytime.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank RatherBeInMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

My husband and I love Marthas Vineyard and one of our favorite places to stay is The Mansion House. The rooms are beautiful, some with fireplaces and flat screen TV'S. The spa is wonderful and the pool, hottub, and steam room are enjoyable especially on a fall or winter day. The restaurant, Zepherus has a very good menu and breakfast there is usually included with your stay. I look forward to returning soon.

Room Tip: ask for a room in the back of the hotel, not facing Main street, which can be noisy.
  • Stayed: March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Omato9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Vineyard Haven
10.5 km away
Harbor View Hotel
Harbor View Hotel
#2 of 4 in Edgartown
979 reviews
9.4 km away
Clarion Inn Martha's Vineyard
3.6 km away
Summercamp Hotel
Summercamp Hotel
#3 of 3 in Oak Bluffs
134 reviews
Show Prices
Show Prices
Show Prices
4.0 km away
Pequot Hotel
Pequot Hotel
#1 of 3 in Oak Bluffs
614 reviews
3.7 km away
Oak Bluffs Inn
Oak Bluffs Inn
#1 of 15 in Oak Bluffs
672 reviews
10.0 km away
The Hob Knob
The Hob Knob
#1 of 10 in Edgartown
539 reviews
Show Prices
Show Prices
Show Prices

Been to Mansion House? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Mansion House

Address: 9 Main St., Vineyard Haven, Martha's Vineyard, MA 02568-5400
Phone Number:
Region: United States > Massachusetts > Martha's Vineyard > Vineyard Haven
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Vineyard Haven
Price Range: ₹ 8,743 - ₹ 26,421 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mansion House 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
It's just a short walk from the ferry to your Inn where the charm of yesterday is artfully blended with the affordable luxury of a modern Martha's Vineyard hotel. Inside Mansion House Inn, guests get a touch of seaside elegance with a taste of Island casual. Each guest is treated to free use of the pool, spa and health club. The harbor viewing cupola and a wrap-around porch, serve as a meeting place for guests and Islanders alike. Mansion House offers 48 rooms and suites. With all 21st century amenities, some deluxe rooms and suites offer soaking tubs, plasma flat-screen TVs, fireplaces and balconies with views of Vineyard Sound. Pet friendly rooms offer easy first floor access, town view balconies and two double beds. From romantic couples, families to small meetings, the Inn staff takes care of your vacation needs. The best of the Vineyard is within easy walking distance. Movies, live theater, art galleries, and public beaches are a short stroll from Mansion House's door. Day sails on vessels great and small, plus kayak and bicycle rentals are only a block away. One of several Vineyard golf courses, Mink Meadows, is a quick five-minute drive. Mansion House's concierge can assist with arranging all these activities. Though off-street parking is available, there's no great need to bring a car. Relax in the Day Spa or enjoy the beach, create a family reunion or event, Mansion House Inn offers great Vineyard value. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia and Agoda so you can book your Mansion House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mansion House Hotel Vineyard Haven

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing