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“Whirlpool Suite Not So Great”
Review of Super 8 Sturbridge

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Super 8 Sturbridge
Ranked #3 of 14 Hotels in Sturbridge
Certificate of Excellence
Reviewed 5 September 2017

When I spoke to the manager to reserve the room I was under the impression that the jacuzzi was in the room, not in the bathroom. This is not the case. It is an oversize jetted bathtub, unlike a square or triangular jacuzzi that is intended to accommodate 2 people. We were in room 106, and half the jets in the tub didn't even work at all. We parked in the back and walked past the pool area, which looked rather old and junky with stuff sitting around. While the refrigerator did work, there were no paper cups in the room at all. Only 2 hangers in the closet, no extra pillows or lightweight blanket to replace the heavy duvet, bottom sheet barely fit on king mattress, which was quite hard. We did not utilize the breakfast buffet, and would not recommend jacuzzi suites here.

Room Tip: While some of the "poolside" rooms overlook the lake they are a long ways from the office...
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  • Stayed: September 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank profmom66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kozlo, Manager at Super 8 Sturbridge, responded to this reviewResponded 8 September 2017

I'm sorry of the misconception you had with the design of our whirlpool suite. Our jetted tubs do fit two adults. I do apologize for the missing cups. We would've been more than happy to replace them and anything else you'd require by calling the front desk.

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34 - 38 of 821 reviews

Reviewed 5 September 2017

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank markusj548
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kozlo, Manager at Super 8 Sturbridge, responded to this reviewResponded 8 September 2017

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Reviewed 2 September 2017

This was a wonderful surprise. The staff was engaging and helpful. They sent us to the historic Publick House (not a misspelling) for dinner with a one entree free coupon. The room was spotless and everything worked. The outside of the hotel was well maintained with an abundance of flowers. The breakfast menu was very well done and a cut above the normal continental breakfast. I would highly recommend this establishment.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank 620cliffords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kozlo, Manager at Super 8 Sturbridge, responded to this reviewResponded 8 September 2017

I'm very pleased you had a wonderful stay with us. Thank you for your kind comments. We certainly hope you'll choose our Super 8 in Sturbridge again and are very grateful for recommending us.

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Reviewed 1 September 2017

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank 625joanj
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kozlo, Manager at Super 8 Sturbridge, responded to this reviewResponded 8 September 2017

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Reviewed 28 August 2017 via mobile

We are extremely well traveled with and without pets. In this case my error as I misread the pet fee. It was 25.00 per pet. Our room rate was 78.00. With 2 dogs and taxes 142.00.
Paying 50.00 extra was ridiculous for this motel. Our room was very clean and very small. It was a 2 star motel at best. The grounds near pool were not well kept but quite shabby. In no way was this place worth more than 89.00 all included. Floors in rooms are a wood vinyl. I cannot imagine that the rooms would require any other cleaning or "deep cleaning" after a pet stay as might be the case if carpeted. I have paid as much as 75.00 per night pet fee, but in luxurious hotels and do not begrudge the fee. Again, my fault I misread the policies page. Don't make the same mistake.

Stayed: August 2017, travelled as a couple
Thank suitcaseannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Sturbridge

Address: 358 Main St, Sturbridge, MA 01566-1376
Phone Number:
Region: United States > Massachusetts > Sturbridge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Sturbridge
Price Range: ₹ 4,358 - ₹ 5,832 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Sturbridge 2*
Number of rooms: 56
Official Description (provided by the hotel):
Located on Cedar Lake in the heart of historic Sturbridge. Approx. 300 yards from the entrance to Old Sturbridge Village. Many rooms have a lake view. Every morning we offer a complimentary SuperStart continental breakfast for all guests. Free Wi-Fi/hi-speed internet in all rooms. We do have Whirlpool Suites and deluxe rooms to stretch out and relax in. We take great pride in our friendly and helpful staff. Sturbridge Host Conference Center is directly behind us. Restaurants next door and quick eats in walking distance. Antique, local gift shops and many other restaurants are very close as well as a repertory theater. We are pet friendly and offer early check in when possible, both with a fee, please call for details. ... more   less 
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Also Known As:
Sturbridge Super 8 Hotel Sturbridge
Super Eight Sturbridge
Sturbridge Super Eight

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