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“Great for families”

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Riviera Beach Resort
Ranked #9 of 21 Hotels in South Yarmouth
Certificate of Excellence
Reviewed 7 August 2012

This was our second year at the Riviera. Our daughter just loves it. The Kid's Club (age 5 and up) is a such a huge hit, she wanted to participate every day we were there. It is obvious the counselors running the program really enjoy children and are great. The list of activities available is extensive. My daughter (and 4 little friends she met this year) were very excited to join in the beach yoga class. Too cute! Let's not forget to mention the dive-in movies, hermit crab races, beach party, kite making, dance lessons and more. And while the young 'uns are off, Mom and Dad can enjoy a cocktail at the bar or order poolside. The staff is courteous and friendly. On the day we checked out, even the young man in charge of beach towels asked if we enjoyed our stay. Our room was spacious and clean, equiped with fridge, tv, and hair dryer. It was adequate for the three of us and the amount of time we actually spent in it. Having access to the beach, an outoor pool and indoor pool covers all the bases. The outdoor pool at the Riviera is especially great for little ones - zero entry and a lot of fun. If you enjoy the beach more, staff will gladly set up and umbrella and chairs for you. Beach towels are also provided. The sand is soft and clean. The water can get a fair amount of seaweed, but that's Mother Nature. Our daughter rode the banana boat last year. This year she and I went parasailing together from a sister resort down the street ~ an experience we will talk about for a long time. If you're looking for peace and quiet then this is probably not the place for you. It is really geared toward families and there are many children running, splashing, playing, yelling and just having the time of their lives. If you're looking for a "kid friendly" environment on the beach, I'm not sure there's any place better on the Cape.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Allyson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIVBEACHBassRiver, General Manager at Riviera Beach Resort, responded to this reviewResponded 18 August 2012

We strive to enhance all our guest vacations with a multitde of family activities. The resorts are very popular with families of all ages and sizes. Please visit again at one of our seven resorts.
Thank you for your continued support!

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199 - 203 of 324 reviews

Reviewed 6 August 2012

I have stayed at the Red Jacket Resorts several times with my children and this past weekend was very disappointing (July 28 - July 31). We were vacationing with 2 other families and their children as we have in the past few summers. The kids absolutely love the pool at the Riviera. This past week, the "mushroom" fountain was not working. It was a bit disappointing, but it did not take away from the enjoyment of the pool until we returned home. I had to take my children to the pediatrician as soon as we got home because they both were complaining of pain in their ear. Sure enough, the Pediatrician asked "where were you swimming, and was the water filtered and clean?" I then called the other two families who were also vacationing with us and 7 out of the 9 children all have Swimmers Ear. I know Swimmers Ear can be common in children during the summer, but it was too much of a coincidence that almost all the children developed this infection from pool water bacteria.

  • Stayed: July 2012, travelled with family
    • Cleanliness
8  Thank laveccha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIVBEACHBassRiver, General Manager at Riviera Beach Resort, responded to this reviewResponded 18 August 2012

The pools are maintained to a very high standard and we have not heard of such a problem.The review you posted has to be incorrect. Our research shows no other complaints however we took the time to look at all our readings, which we do 4-5 times daily and
there are no signs of any of them being irregular during the time you visited or any other days this summer. The large mushroom did have a two day mechanical problem and we apologize for that. We corrected that issue and it has been operating fine since. Hope
to see you back at one of our seven resorts soon.

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Reviewed 6 August 2012

This was our second year at the Riviera. Our daughter just loves it. The Kid's Club (age 5 and up) is a such a huge hit, she wanted to participate every day we were there. It is obvious the counselors running the program really enjoy children and are great. The list of activities available is extensive. My daughter (and 4 little friends she met this year) were very excited to join in the beach yoga class. Too cute! Let's not forget to mention the dive-in movies, hermit crab races, beach party, kite making, dance lessons and more. And while the young 'uns are off, Mom and Dad can enjoy a cocktail at the bar. The staff is courteous and friendly. On the day we checked out, even the young man in charge of beach towels asked if we enjoyed our stay. Our room was spacious and clean, equiped with fridge, tv, and hair dryer. It was fine for the amount of time we actually spent in it. Having access to the beach, an outoor pool and indoor pool covers all the bases. The outdoor pool at the Riviera is especially great for little ones - zero entry and fun. If you enjoy the beach more, staff will gladly set up and umbrella and chairs for you. The sand is soft and clean. The water can get a fair amount of seaweed, but that's Mother Nature. Our daughter rode the banana boat last year. This year she and I went parasailing together from a sister resort down the street ~ an experience we will talk about for a long time. If you're looking for peace and quiet then this is probably not the place for you. It is really geared toward families and there are many children running, splashing, playing, yelling and just having the time of their lives. If you're looking for a "kid friendly" environment on the beach, I'm not sure there's any place better on the Cape.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Allyson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIVBEACHBassRiver, General Manager at Riviera Beach Resort, responded to this reviewResponded 18 August 2012

The Red Jacket Resort is now and always been a great place for children and families. We build them for enjoyment by all however families seem to really appreciate all we have to offer. During the summer season our Kids Klub operates six days a week and the programs are very popular year after year. Please come visit us again and we thank you so very much!

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Reviewed 6 August 2012 via mobile

Great location. Right on the beach. Indoor and outdoor pools. My 9 year old liked the kids club. Activities kept him busy and wanting to go back the following day. Rooms are average but clean. Stay was a bit expensive like most things on the cape.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Scm77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIVBEACHBassRiver, General Manager at Riviera Beach Resort, responded to this reviewResponded 18 August 2012

Thank you for your recent stay and for taking time to share the great experience you and your family had while visiting Riviera Beach Resort. We hope to see you back in the near future!

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Reviewed 4 August 2012

If you want to step out of your room and be on the beach, this is a great place. It's nice to have towels, beach chairs and umbrellas. The young people who staff the beach are wonderful. They are courteous, friendly, helpful and hard working. The pool is nice but overrun with kids. There's no such thing as a nice relaxing swim in the pool. An idea would be to have an hour a day for adults only. I've been to other hotels who have this policy. It's works very nicely. The hot tub is nice but once again small kids overtake it. Apparently parents realize there is no enforcing of the no kids policy here and let their kids run wild. The rooms are very outdated. The beds are awful. It's bad enough to be sleeping in double beds but to get in the bed and feel like you're going to fall out of it is ridiculous. We were at the resort for 3 nights. I would have stayed an additional night if it wasn't for the beds. I can live with the old tube tvs but the beds really need to be updated. If you're hungry don't go to the beachside bar/grill. It took 45 minutes to get a cheeseburger. My husband was ready to go and cook the cheeseburger himself. The 2nd day he drove to the Dairy Queen and came back with food before the couple next to us got the food they ordered before he left. No excuse as it wasn't busy. Maybe there's a problem with the grill? And finally, forget the FREE WI-FI. If the hotel is busy you can't get on. I spoke with the front desk who informed me that the band width isn't strong enough to handle the amount of people trying to use it. I was able to get online the morning we were leaving....at 5:55 AM. Apparently everyone else was sleeping and not trying to get on the internet. WI-FI shouldn't be advertised. It is very deceiving. Will probably not go back. Too bad as it is a great location for being an oceanfront hotel but paying all that money simply for oceanfront is not worth it. Sorry, but I had to be honest!

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank cctpub2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIVBEACHBassRiver, General Manager at Riviera Beach Resort, responded to this reviewResponded 18 August 2012

The resort is located on our own private white sandy beach. The property has an indoor and out door heated pool. The focus is on the natural beauty, providing awonderful vacation and customer service. Our staff strives to be helpful, polite and very professional at all times. We thank you very much for your support and we will be performing some upgrades during the upcoming winter season.

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Additional Information about Riviera Beach Resort

Address: 327 S Shore Dr, South Yarmouth, MA 02664-5863
Phone Number:
Region: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in South Yarmouth
#7 Family Hotel in South Yarmouth
Price Range: ₹ 10,959 - ₹ 26,660 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Beach Resort 3*
Number of rooms: 125
Official Description (provided by the hotel):
An Oceanfront Favorite among Cape Cod resorts. The Riviera Beach Resort offers the perfect setting for memorable family vacations and romantic getaways for two. Our resort boasts 125 charming guest rooms including newly renovated Poolside and Ocean View locations. Relax and enjoy our beautiful private ocean beach, heated indoor and outdoor pools, whirlpool, restaurant, lounge, seasonal water sports, fully supervised Kids' Klub, Spa at Red Jacket Beach Resort, Blue Rock Golf Course, and fun summertime family activities. Our heated interactive, zero entry outdoor pool is designed for families with young and small children. ... more   less 
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Also Known As:
Riviera Beach Resort - Bass River Hotel South Yarmouth
Riviera Beach Resort Cape Cod
Riviera Beach Resort South Yarmouth, MA - Cape Cod

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