We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Grace is the best.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Crowne Plaza Pittsfield
Ranked #4 of 8 Hotels in Pittsfield
Newport, Rhode Island, United States
1 review
“Grace is the best.”
Reviewed 31 January 2012

Every time I stay here, the service gets better. Grace is a wonderful host and goes above and beyond her job to make sure my stay is as pleasant as it can be. My room is always ready, even when I check in early, and they don't fuss when I have to check out late. Whether it is an overnight trip or a week long stay, I always feel welcome and well taken care of.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 435Daniel_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

404 reviews from our community

Traveller rating
    78
    146
    105
    54
    21
See reviews for
125
95
21
101
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wiscasset, Maine
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 January 2012

We weren't thrilled with the bathroom ... shower needed to be cleaned better, but the staff was over the top good!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewkirikInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Bell, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 January 2012

Spent the evening in Pittsfield while seeing a relative in a theatre production at the Colonial. While the hotel was within walking distance to the theatre, I still can't figure out what else would warrant the over $200.00 a night fee. We were charged $6.00 for parking and the room had no microwave or fridge. The staff was friendly, the room clean and the bed super comfy, but the whole experience seemed very overpriced to me, especially when you consider that the town itself seemed a bit odd. Although there didn't seem to be a good selection of hotels in the area, I would definitely look elsewhere if I need to make another trip.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelley407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, Rhode Island
1 review
Reviewed 8 December 2011

Grace at the front desk knows my work schedule better than the employees in my company do.

Also, she went out of her way to send a parcel to my home that was mis-delivered to the hotel after I checked out.

Grace and the other employees here consistently go above and beyond.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fletcher_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmeadow, Massachusetts
2 reviews
Reviewed 3 December 2011

The Crowne Plaza in Pittsfield played an important part in helping us deal with the devastation that hit our home and our town after the Oct. 29 snow storm left us without power and trees down all around us. We stayed one night in the dark and freezing conditions and decided that we needed to get out the next day. Because the storm had affected so many communities, the closest hotel we could find was 60 miles away, and we chose the Crowne Plaza in Pittsfield. We made the right choice. You really appreciate the conveniences of home when they are taken from you, and staying at the Crowne Plaza was like home away from home. We arrived to be welcomed by the friendly staff, covered parking onsite, and a warm, clean and comfortable room. My husband stated that the mattress was the most comfortable he had ever slept on compared to any hotel we've ever stayed at. I have to say the breakfast buffet was one of the best we've had anywhere, and servers went out of their way to provide us with anything we needed. Dinner at the hotel was also very good. We originally booked 2 nights, but extended to a third night which we were concerned would not be available, but the front desk staff was so accommodating and made the room available, despite the continuing influx of people affected by the storm, having to drive long distances to find a place to stay. The fourth day we checked out in the hopes we could find some place closer to home or that maybe our power would be back on, as we were commuting back and forth to work each day. When we checked out, Grace at the front desk was pleased we had truly enjoyed our stay and welcomed us to come back again, making certain that we mention we had been there before as a result of the October snowstorm. I would definitely recommend the Crowne Plaza in Pittsfield to anyone who is traveling in the area. I hope we don't have to experience weather such as this again, but you never know in New England. If it does, I know where I'm going. Thank you Crowne Plaza, Pittsfield!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Pittsfield
4.9 km away
Best Western Plus Berkshire Hills Inn & Suites
0.6 km away
Hotel on North
Hotel on North
#1 of 8 in Pittsfield
5.0 of 5 bubbles 401 reviews
4.5 km away
Hilton Garden Inn Lenox Pittsfield
Show Prices
Show Prices
Show Prices
5.2 km away
Hampton Inn & Suites Berkshires-Lenox
5.1 km away
Yankee Inn
Yankee Inn
#6 of 16 in Lenox
4.0 of 5 bubbles 527 reviews
13.4 km away
Vacation Village in the Berkshires
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Pittsfield? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Pittsfield

Property: Crowne Plaza Pittsfield
Address: 1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
Phone Number:
Region: United States > Massachusetts > Berkshires > Pittsfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Pittsfield
Price range (per night): ₹ 6,786 - ₹ 17,772
Hotel Class:3.5 star — Crowne Plaza Pittsfield 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The Crowne Plaza Pittsfield-Berkshires Hotel offers a convenient downtown location, minutes from Berkshire attractions including several public golf courses,Tanglewood, Norman Rockwell Museum, Hancock Shaker Village, summer theater. One hour to Albany (NY) Airport. All guestrooms equipped with complimentary high speed internet. Free wireless Internet access in all public/lobby areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Agoda, Expedia and HotelQuickly so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing