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“Unbelievably terrible time”

Big Shirl's Kitchen
Ranked #29 of 59 Restaurants in North Adams
Price range: US$ 5 - US$ 12
Cuisines: American, Diner
Dining options: Outdoor Seating
Restaurant details
Dining options: Outdoor Seating
Reviewed 17 August 2012

This is the second time I have gone to big shirls. The restaurant must have a hard time finding waitstaff because there is never anyone there. We waited 25 min to be talke to to take a drink order. 30 min later the waitress finally came to take our order. After an hour we had finally gotten our food, the order was wrong the bacon burnt and pathetic. I am a waitress so undo not usually complain but this was in real. They were so understaffed that no one in the restaurant had syrup, coffe... Etc. if you are going out for breakfast I'd go somewhere else. The owner did not even offer us a discount for the terrible service. I will never go back.

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1  Thank Palimino202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (13)
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10 - 13 of 13 reviews

Reviewed 21 May 2012

We found Big Shirl's just driving by, and from the look of the parking lot and crowd surrounding this place we had high expectations! We were right about our instincts and were seated quickly. Although the staff and waitress were apologetic about the wait, we were served quite promptly with large portions of breakfast! Be prepared for a wait if you are going during peak hours, but know that the staff are all very friendly and courteous as well! The price is VERY reasonable so please tip them well!

1  Thank Sarinya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

Big Shirls offers good hearty breakfasts and always has a couple of specials that make me want to try something new. For a sugar rush get the cinnamon bun french toast.

1  Thank picklejama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2010

Great and hearty breakfast here. Staff was very friendly. THE place to have breakfast in the Williamstown area.

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Thank NorthPotomac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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