This is one of the smaller Embassy Suites I have stayed in - room was clean so I guess you can't ask for much more than that - convenient to highways, shopping. The Front Desk Clerk was helpful even though I had to ask twice where the elevator was.
My biggest problem was returning back to my room and finding the door WIDE OPEN. Thank Goodness no one was in the room. I called the Front Desk and quite honestly they acted like what is the big deal? The response I got was "We'll call Housekeeping" and that was it. I never heard back. That's not very good customer service and not sure I would stay here again with that kind of response!
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- Also Known As:
- Embassy Suites Marlborough
- Marlborough Embassy Suites