We went on vacation to Boston and booked the Quality Inn because we almost always stay there around the country and love them but this was a nightmare! They had an inch of snow and we were without electricity, heat or hot water for almost a day and a half and when I asked them about any reimbursement, the manager told me it was an Act of God and the owners was thinking about it but when I checked out, I was told nothing was being done but I left my e-mail address anyway. I was offered two extra blankets when I told them my room was hovering around 50 degrees. I WILL NEVER STAY AT A QUALITY INN AGAIN!. And I have been at about 50 of them around the country. When I asked what was being done when it first happened, the blame was all placed on MA Electric Co and we didn't even get "they're working on it", I was told, the time for electric to return was "to be determined". It set the tone for a horrible, horrible trip. We couldn't even shower for two days b/c the water was like ice cubes and that makes for a not so fresh feeling when you're sightseeing.
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- Also Known As:
- Quality Inn & Suites Lexington Hotel Lexington
- Quality Inn And Suites Lexington
- Quality Inn Hotel Lexington
- Quality Inn Lexington
- Lexington Quality Inn