My friend and I are here visiting from Canada. Got in late in the afternoon of July 20th. Checked in - lady at the front desk was great and helpful. Hotel is very dated and could use a serious facelift. Great location in the centre of town and close to everything. Our issues arose when returning from a night out down the street at about 1pm. We had two gentlemen escorts walking us home. The night desk person was standing at the from of the hotel staring at us as we approached the property. We got to our room and one of the gentleman asked to use the facilities before he continued on his way. The night person came over and stated that our guests had to leave the property immediately. Would not let them in our room to use the facilities. Made implications that we were women of ill repute. I was flabbergasted. Embarrassed beyond belief. Horrified. One of our guests was African American and I felt there were racial overtones in the reaction that our guests were confronted with. After our guests left the property I went in and confronted the front desk person who was rude, ignorant and small minded. He told me that if I didn't like his attitude I could check out. We will be leaving here tomorrow and booking into a more welcoming, hospitable venue in town. I am most dismayed that as a professional, married women I would be met with such a lack of respect!!! Do not stay here....
- Official Description (provided by the hotel):
- Located right in the middle of Main Street: Walk to Shops, Restaurants,Harbor & Island Ferries, JFK Museum. Complimentary Coffee & Tea Cocktail Lounge, Pool & Saunas, Sun Decks, Free Secure WIFI, Discounts for AARP & Military. Clean, Comfortable & Affordable.Deluxe Family rooms & Whirlpool rooms. ... more less
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- Also Known As:
- Hyannis Hotel Hyannis
- Hyannis Inn Motel Cape Cod, MA