My children and I traveled to MA from AZ with only one night to enjoy the Cape. I was very disappointed by the customer service, the room was dirty and the rates were much higher than hotels with better locations. Granted, I should have done research but I had no access to the internet and they assured me it was the "best rate and close to the beach". No, it was a 30 minute walk to the beach and it was $35 MORE per night than a nicer hotel on the harbor! This motel is a good location if you want to be in town, but we wanted to be by the beach (they told me the beach area hotels would be much more expensive, but they were actually less when I walked to them). The owner, Joe, was not only unprofessional, he was rude and proud that they ripped me off and smugly said, "Nothin' I can do for ya." I hope my online rating and comments save other patrons from his greedy disposition and cost him business so he will learn to treat his customers like people.
- Official Description (provided by the hotel):
- Located right in the middle of Main Street: Walk to Shops, Restaurants,Harbor & Island Ferries, JFK Museum. Complimentary Coffee & Tea Cocktail Lounge, Pool & Saunas, Sun Decks, Free Secure WIFI, Discounts for AARP & Military. Clean, Comfortable & Affordable.Deluxe Family rooms & Whirlpool rooms. ... more less
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- Also Known As:
- Hyannis Hotel Hyannis
- Hyannis Inn Motel Cape Cod, MA