The Wequassett is one of our favorite places to stay. Above all the rooms are spectacular and the property is second to none on Cape Cod. It has great restaurants and is very close to some fun and lively town centers on the cape. It has everything you need in a luxury resort including a fabulous pool, boat rentals, private beach and nice gym. Access to great golfing is also available.
All that being said, there were some hiccups. I am going to cut the Wequassett a little slack because we have stayed there before and did not have similar issues to what we experienced this weekend. This hotel is internationally recognized for it level of guest service so I was a little surprised by a few things that happened. Namely:
1. Our room was not ready until 5 pm on our check in date.
2. We ate at the pool while waiting for our room and it took over an hour to get served (our waitress offered little empathy or help when we asked why it was taking so long).
3. We seemed to get pushback every time we went to make a reservation at one of the resort restaurants.
4. There was a wedding at the resort and we were forced by the hotel staff to park our car very far away instead of saving the limited resort parking spaces for hotel guests and valeting the wedding guests in the more remote location.
5. The bathrooms by the pool were really smelly and gross - I mean something you'd expect at a public beach.
6. Things were left in our room (twice) that were meant for other guests.
7. Our bill was wrong on check-out and it could not be resolved on the spot.
Like I said, we have stayed there before and never experienced these kinds of things.
The wequassett is really a top notch place and we will stay there again.
Kinda cool - as we were checking out, several Red Sox players were checking in as they were on a short holiday for the all star break.
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- Also Known As:
- Wequassett Resort And Golf Club Hotel Harwich
- Wequassett Hotel Chatham
- Wequassett Inn
- Wequassett Resort And Golf Club Harwich, MA - Cape Cod