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“Tired, average hotel”

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Holiday Inn Cape Cod-Falmouth
Ranked #13 of 20 Hotels in Falmouth
Maryland
Level 6 Contributor
273 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Tired, average hotel”
Reviewed 24 June 2012

There is nothing special about this hotel other than its being in Falmouth. It needs to be freshened up and have some attention paid to maintenance.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ResearcherMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFalmouth, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, 19 July 2012
Thank you for taking time to post a review on our hotel. Of course, we are disappointed that you did not fully enjoy your stay. If there was a maintenance issue, I hope that you received a prompt response. General maintenance is being done each day as we strive to keep our facility well maintained and clean. It seems we fell short and we do apologize for that. We hope you will consider us again as a destination hotel and give us another chance to make it right . Please contact me directly and reference this post.

Sheryl Barrett
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370 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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English first
Milton Keynes
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 June 2012

There are probably not enough adjectives to describe our stay here, but amazing, awesome and outstanding are definitely some of them.

On arrival, we could tell this was one of the better Holiday Inns (and I've stayed in a few!). The outside was well kept, the reception clean and well presented with some free-to-use computers in the hallway.

We were greeted by Amy (I hope I spelt this correctly) who was ever so excited to find out we were to be married the following day. Nothing was too much for her and she ensured us we would be happy with the room.

Well, room is one word for it. Barn is another. We could have invited our entire family to a party in the room and I'm sure we wouldn't have been squeezing in! I have stayed in hotel rooms this size before, but not for under $350 a night. This cost us around $130.

The restaurant was great too - it's a Kansas themed Steak place at which we ate a reasonably priced breakfast.

Clearly, it was a special time and place for us and we will be back, but I cannot recommend this hotel enough.

If you are the owner of this hotel and would like some suggestions:
This is a decent class of hotel. Small things like shoe shine and clothes brush would have put this in the sort of hotel that I usually stay in for business. It's these small things that add that little bit of class.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theotherstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFalmouth, Front Office Manager at Holiday Inn Cape Cod-Falmouth, responded to this review, 18 July 2012
It was a pleasure to read your comments. Great to hear that you were comfortable with our facilities but mostly, that you got to experience the great customer service of Amy. She had spoken of you because she was excited to learn that you were getting married. She recieved the note that you left for her and she was very moved that you had remembered her. We all look forward to your next visit. Maybe a first anniversary get-a-way?
Also, we do have shoe cloths as a requested item. Having a lint brush is a good idea.

Heather
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Kinsale
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2012

I stayed here with my family for 2 night in May, I was very pleased with the hotel, from the bright and airy lobby, the freiendly staff, and the clean and well presented rooms. We will be back.

Room Tip: Ask for a refurbished room...we had an "old" room, but it was fine, very clean
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank kinsaleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFalmouth, Executive Housekeeper at Holiday Inn Cape Cod-Falmouth, responded to this review, 18 July 2012
Thank you for your kind comments. It is gratifying to know that our staff was friendly and attentive to you during your stay. Our guests really enjoy the comfort of our new beds and the new flat screen TV's. We do have some refurbished rooms that were renovated to be ADA compliant. We will be replacing all our guest room furniture in the coming new year. We look forward to that. Please come see us again.
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Sebastian, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2012

My husband and I just finished a three day stay at the Holiday Inn Falmouth. We have stayed at many hotels in Falmouth before. We keep returning to this because of the clean rooms, friendly staff and great location. Our last night we ate at the restaurant , we were pleasantly surprise at the great seafood they had to offer. The service was great and the food delicious. We are already planning our next trip. We give this hotel a A plus.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BettyBoop32976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFalmouth, Executive Housekeeper at Holiday Inn Cape Cod-Falmouth, responded to this review, 18 July 2012
Thank you for choosing us as your destination hotel and for taking the time to post your comments. We strive to make the guest experience enjoyable and memorable and we are delighted that you had such a good time. I also enjoy the Seafood they offer at our restaurant.
We look forward to your next visit.

Suzanne
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Medford, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2012

We stayed overnight with a large group of friends. From Heather at the front desk to each and every other staff member,including the room attendants, they all went out of their way to be friendly, helpful and accomodating. The kids had a great time and so did all of the moms! Can't recommend Holiday Inn Falmouth enough! We'd go back in a heartbeat!

Room Tip: If you have little ones and plan to use the pool, ask for a room close by. It can be a bit of a wal...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dec1899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFalmouth, Executive Housekeeper at Holiday Inn Cape Cod-Falmouth, responded to this review, 21 June 2012
Making good memories with family and friends is what it's all about. We are delighted to know that our staff was caring and accommodating during your stay . They do not like to see anyone disappointed while in our care. Thank you for sharing your experience with us. Please come again soon.

Suzanne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Cape Cod-Falmouth

Property: Holiday Inn Cape Cod-Falmouth
Address: 291 Jones Rd, Falmouth, MA 02540-3340
Phone Number:
Region: United States > Massachusetts > Cape Cod > Falmouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Falmouth
Price range (per night): ₹ 12,424 - ₹ 25,169
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
Official Description (provided by the hotel):
Holiday Inn Falmouth/Cape Cod is located minutes from downtown Falmouth, ferries to Martha's Vineyard, Mass Military Reservation, Shinig Sea Bike Path, several Local Beaches, 6 Golf Courses, Woods Hole Oceanagraphic Institute and Famouth Hospital. Whether you are traveling for business or leisure, we have many amenities at the hotel for everyone to enjoy. KC Steak & Seafood is open daily for breakfast and dinner, don't forget to inquire about Kids Eat Free program. Complimentary wireless internet, indoor heated saline pool and fitness area, free parking, guest laundry, pay per movies and arcade room for the kids. ... more   less 
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Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn

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