I arrived at this hotel very late at night. The young lady at the desk was very accommodating, very funny, very patience. I was not in the best of moods because I was tired and hungry, yet, she overlooked my rudeness and treated me the way that I should be treated. This is the level of excellence one should expect from front desk agents.
That said, the hotel lobby itself though not too fancy, is beautiful. Our room was spacious, clean and quiet. I could not sleep although I was tired and decided to hang out in the buffet area to watch TV and grab some coffee. The coffee was hot at such a late hour and again, the lady at the desk checked on me a couple times out of sincere concern. We are new to Hampton/Hilton but will definitely return based on our positive experience by your staff member.
Let me now forget to mention that your buffet hot/cold breakfast was amazing! the host and hostess were attentive and gave us our space to enjoy our breakfast. Well done Hampton Inn Bedford. We will be back!
- Official Description (provided by the hotel):
- Hampton Inn Boston Bedford Burlington is nestled in a sprawling suburban area while still in close proximity of Boston. It provides a great location for many business and leisure travelers alike, offering many local businesses and many exciting historical areas nearby. Hampton Inn offers amenities such as warm breakfast every morning, swimming in a seasonal heated pool, a conference room with room for 75 people, and a 24 hour business center. Our rooms are the perfect place for productivity or relaxation with free WIFI and out comfy Hampton beds. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Bedford - Burlington Hotel Billerica
- Hampton Inn Billerica
- Billerica Hampton Inn