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“Best choice for business travel. Clean and good service.”

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Hampton Inn Baltimore / White Marsh
Ranked #3 of 6 Hotels in White Marsh
Certificate of Excellence
Reviewed 14 September 2017

Even the breakfasts are good, with fresh fruits, yogurts, and grilled sausages. Request a microwave/refrigerator be placed in your room before arrival (they are only there with an advance request). A clean and well-managed hotel. I would stay here again.

Room Tip: Request a microwave/refrigerator before you arrive.
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  • Stayed: August 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank appetizergal73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this reviewResponded 4 weeks ago

Dear "appetizergal73",

Thank you so much for submitting a Trip Advisor review after your recent stay at our Hampton.

It is certainly a pleasure receiving your feedback and it's great to hear that we met your expectations during your visit. The comfort and satisfaction of our guests is a high priority for us and we are extremely happy that you noticed our efforts.

We appreciate your comments and hope to see you again on your next trip to our area.

Best regards,

Renee Taylor
General Manager

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16 - 20 of 524 reviews

Reviewed 5 September 2017

The Baltimore/White Marsh Hampton Inn is a fine hotel. It's clean, the front desk staff was friendly, the breakfast spread was good (turkey sausage, yay!), and our room looked good. Here's the main problem: our room was across from a large area the staff and housekeeping went into and out of ALL NIGHT. We must have been awakened a dozen or more times by loud talking, door slamming, or both, and I don't think any of that noise came from the guests. The staff needs to be cognizant of the fact that guests are trying to sleep across the hall. The room in question was not labeled on the online reservation map--if it were, we would have chosen a different room and probably had a much better experience. Another problem: our king bed was very, very firm. It could have used a mattress topper or something. Without the absurd noise from the staff, we probably could have slept OK. But the combination of the mattress and all the noise combined to give everyone (including our daughter on the sofabed) a terrible night's sleep. Two more issues: the AC and heat both put out air that smelled moldy, and the exhaust fan in the bathroom didn't work. The breakfast spread in the morning was really good, and the staff manning it were great to interact with. Maybe if they had worked overnight, we could have managed a mediocre night of sleep.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this reviewResponded 7 September 2017

Dear Tom,

Thank you for taking the time to complete an online Trip Advisor review after your recent stay with us.

Please know that the comfort and satisfaction of our guests is of the utmost importance to us and I extend my personal apologies to you for the disruptions you have shared in your review. We certainly want all of our guests to have a relaxing stay and if we fail to meet a guest's expectations, we want and need to know.

I know the Assistant GM has reached out to you after receiving comments from another forum, as we wanted to address your concerns as quickly as possible. Thank you for sharing your experience with us and I hope our recent communications reconfirm our dedication in providing you with professional service and interactions that you have become accustomed to over the years.

Warmest regards,

Renee Taylor
General Manager

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Reviewed 4 September 2017

Like others have said the location is excellent and the lobby is beautiful. The room was clean, bed was comfortable, TV worked great and breakfast nice. The only reason I didn't give an excellent rating is when you leave the lobby area it is not as updated as I would have liked. It is obviously a reno on an older property. Nothing major but older mildly unattractive items such as gaps in the exterior door, carpet, textured walls/ceilings, wall paper in the bathroom as compared to many of the newer prettier Hampton Inns I've stayed. Worth nothing this seems fairly typical from the other hotels in this class in this area. I would definitely stay here again if the price is right.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank MarylandJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this reviewResponded 7 September 2017

Dear "MarylandJules",

Thank you for taking the time to submit a Trip Advisor review after your recent stay with us.

We try very hard to keep our facility in the best possible condition for all of our guests to enjoy and want to thank you for noticing our efforts. It was certainly a pleasure serving as your host while you visited the area and we hope that you were able to enjoy some of the many Baltimore attractions while you were here.

We truly appreciate your loyalty to the Hilton family of hotels and hope to see you again soon.

Warmest regards,

Renee Taylor
General Manager

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Reviewed 3 September 2017

Another great Hampton stay! Convenient location, lots of nearby restaurants, friendly welcoming front desk staff, great room with comfy bed, very good selection at breakfast with efficient nice people keeping it stocked.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank deefla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this reviewResponded 7 September 2017

Dear "deefla",

Thank you so much for submitting an awesome review after your recent stay at our Hampton Inn in White Marsh, MD.

We are so very glad that you chose our hotel for your visit and happy to hear that we met your expectations during your time with us. We appreciate all feedback and comments from our guests and make a point of sharing this information with all Team Members.

It was a pleasure serving as your host and we look forward to seeing you again in the future.

Best regards,

Renee Taylor
General Manager


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Reviewed 31 August 2017

Stayed here while visiting colleges in Baltimore. Great location, lots of places to eat & shop, free parking, cookies upon arrival, complimentary breakfast & nice staff. Easy access to 95, would definitely recommend.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 914maryellend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this reviewResponded 1 September 2017

Dear "914maryellend",

Thank you for choosing the Hampton Inn White Marsh during your recent trip to Baltimore and for completing an online review.

It was our pleasure hosting your visit and we are so very glad that we met your expectations. Visiting colleges is an exciting experience and I hope the trip was successful.

We appreciate your kind comments and should your travels bring you back our way, we hope that you will choose us once again.

Best regards,

Renee Taylor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Baltimore / White Marsh

Address: 8225 Town Center Dr, White Marsh, MD 21236-5904
Phone Number:
Region: United States > Maryland > White Marsh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in White Marsh
#2 Family Hotel in White Marsh
#3 Business Hotel in White Marsh
Price Range: ₹ 7,229 - ₹ 11,006 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Baltimore / White Marsh 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Hampton Inn Baltimore/White Marsh is within easy access of interstate I-95 and I-695 Maryland's Beltway in suburban White Marsh, Maryland. Enjoy our free shuttle to premier shopping, entertainment and dining at The Avenue at White Marsh and White Marsh Mall directly across from our hotel. Our shuttle also provides service to White Marsh and Crossroads at Route 43 business districts for business travelers. With easy access to Martin State Airport, Ripken Youth Baseball Tournaments in Aberdeen, MD and the Aberdeen Proving Ground, guests at our suburban Baltimore hotel also enjoy free hot breakfast and WiFi access daily ... more   less 
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Also Known As:
Hampton Inn Baltimore / White Marsh Hotel Baltimore
Hampton Inn White Marsh
Baltimore Hampton Inn

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