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Courtyard
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Reviewed 19 November 2017

Booked for a Business trip and was exactly what I needed. Close to the place I was visiting during the day, close to a convenience store, restaurants, and the highway. Staff was very friendly and courteous. Room and bathroom were clean and comfortable. Would highly recommend to anyone looking for a quiet place to stay on a business trip.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Anthony E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonu R, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 4 December 2017

Dear Valued Guest,

Thank you for taking the time to share your recent experience at our location. We certainly appreciate the awesome feedback and we look forward to your return!

TH

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Reviewed 28 October 2017 via mobile

We stayed here for a quick trip to the area. Every staff member we encountered was friendly and helpful. Made us feel welcome. Our room was clean and comfy. I wish we had more outlets and a mirror away from the sink so more than one person can get ready but those are small things.
The gym takes the space that looks like it was a pool in the past. Wonderful! Plenty of space. Usual equipment plus an area where you can pick a spinning program and another for yoga. Towels were provided.
If we are in the area again, this will be our hotel of choice!

Date of stay: October 2017
Trip type: Travelled with family
1  Thank barbarak2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonu R, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 30 October 2017

Dear Barbara K
Thank you for the great review. I am happy to hear that you enjoyed your stay and that you were pleased with the new fitness center. On behalf of the entire Courtyard by Marriott Silver Spring North/White Oak team, we would love to have you and your family join us again on your next trip to Silver Spring.

Thank you again for making Courtyard Silver Spring North/White Oak your home away from home!

TFH

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Reviewed 25 October 2017 via mobile

Seemed like an Older hotel but also must have been renovated as it was in very good condition. Rooms, beds, linens, rugs, bathroom all clean and well kept. Heater/air conditioner was too loud which was annoying. Strong shower pressure which was enjoyable. All good. However teeny-tiny coffee pot. Only one decaf and one regular coffee offered. It barely filled a small cup. No free coffee like most other hotels. Courtyards offer very few amenities. I don't get this. People have come to expect morning complimentary coffee or even a bottle of water upon check in. Courtyards are at the bottom of my list for this reason...but I like to maintain my Platinum status and occasionally have to pick them for best location. Company pays expenses but still I find this irritating. I don't care for this area. Finding a great restaurant was tough and no good shopping areas nearby. Seemed a bit sketchy as I was approached for change at one nearby small strip mall where I stopped for lunch and a man scared me at another. (All in this area). Marriott can't seem to email a decent copy of the hotel bill. Why can Hilton do this with no problem? I even get my Hilton bill emailed as I check out. Hmm. Anyway...the hotel itself is fine.

Date of stay: October 2017
Trip type: Travelled on business
1  Thank Shersei
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonu R, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 27 October 2017

Dear Shersei,
Thank you for taking time to tell us about your experience during your recent trip to Silver Spring, MD. Thank you for choosing Courtyard Silver Spring North White Oak as your home away from home in our safe and secure location!
Rest assured, that the valuable feedback you provided will certainly be utilized to improve the level of service extended to our guests. We look forward to your next visit!

Best regards,
TFH

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Reviewed 19 October 2017 via mobile

We appreciated Louisa’s smile at breakfast every morning. Angela and Wegayehu were extremely friendly and happy to help. We enjoyed our stay while visiting Washington D.C. for the first time. The weather was beautiful!

Date of stay: October 2017
Trip type: Travelled with family
1  Thank Sherri E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonu R, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 26 October 2017

Hello Sherri E,
Thank you for the great feedback and utilizing our location to host your first time trip to Washington DC!

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Reviewed 23 August 2017 via mobile

Nice friendly staff. Clean rooms. Awesome new renovated gym. Very close to TGI Friday's, Chipotle, Panera, ChickFila, Target, Staples. Always consistent and reliable property. The lobby is nice for drink after work and coffee in am.

Date of stay: August 2017
Trip type: Travelled on business
3  Thank jennamack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sonu R, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 24 August 2017

Dear jennamack,
Thank you for the wonderful review. I am happy to hear that you enjoyed your stay and that you were pleased with the new fitness center. On behalf of the entire Courtyard Silver Spring North team and myself, we would love to have you stay with us again on your next trip to Silver Spring.
Thank you for staying at the Courtyard Silver Spring North/White Oak and for your continued loyalty!

TH

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