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Reviewed 23 March 2016

Was attending a conference and stayed at this hotel and it was a wonderful cozy hotel. The staff were very friendly and helpful. The rooms were very clean, well designed and comfortable. I only ate breakfast but it was really good. Their free Wi-Fi was very strong and I had a good signal all over the hotel. I really loved the hotel.

Room tip: Upper floor rooms have balconies and you can relax outside
Date of stay: February 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank Gureni L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trenton H, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 24 March 2016

Dear Gureni L,

Thank you for taking the time to share your recent experience at Courtyard Silver Spring North. Your comments are greatly appreciated and we are very excited to hear that you loved the hotel!
We look forward to your next visit!

Best regards,

TH

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Reviewed 8 March 2016 via mobile

My family and many others from my town came for a hockey tournament and we stayed at this hotel. The staff was great. The rooms were fine, a little small but was what we needed. I only had 2 issues with the hotel. One was the bar/bistro closed at 10 pm every night. After a day of hockey and sightseeing the parents would like to enjoy an evening cocktail on a Friday or Saturday night. The last thing is on Sunday with a hotel full of kids ranging in ages was the pool was closed and not opening until 5 pm. That caused a lot of disappointed children.
The breakfast was great but mainly because of the pool, I would be hard pressed to return to this hotel.

Make an exception for the kids!!!

Date of stay: March 2016
Trip type: Travelled with family
Thank th579
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trenton H, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 9 March 2016

Dear T H,
Thank you for staying with us and taking the time out of your busy day to share feedback regarding your recent stay at the Courtyard by Marriott Silver Spring North. We were pleased to hear that the accommodations and staff service met your expectations. We are disappointed that our hours of operations in the Bistro and Pool negatively affected your experience. As part of our periodic evaluation of the service provided to our guest, we discuss opportunities for improvement such as hours of operations and make changes if needed. Your concerns have definitely been added to the list for additional follow-up.

Thank you again for the great feedback and we look forward to your return. Feel free to reach out to us directly for any additional comments or concerns.

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Reviewed 18 February 2016

From the staff to maintenance, the snow was 30 inches deep and everyone was on their toes, preventing slip and fall and accommodating needs as requested. The room service was excellent and the associates greeted you with a smile. A really comfortable and motivating stay. I could live here!!!!!

Room tip: If you want a view...top floor...if you don't care...bottom floor..right??
Date of stay: January 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bob H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trenton H, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 29 February 2016

Thank you for the amazing comments regarding your recent stay with us! The feedback was definitely shared with the operations team. We look forward to your return!

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Reviewed 19 January 2016

We recently stayed at this hotel for my son's hockey tournament. Most hotels we end up staying at for tournaments are awful, this was the opposite. The staff was extraordinary and made sure we were all comfortable, even offered to heat up food when the lobby bistro was closed. The rooms were spacious and clean. Our room was even made up when we got back from a 7am game!!!
The only suggestion I would make is to keep the bistro open for more hours during the daytime.

Date of stay: January 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank laurenkg2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trenton H, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 29 February 2016

Thank you for choosing to stay at our location during your hockey tournament. We certainly appreciate you taking the time to share the great feedback regarding the experience. Please come back to stay with us the next time your travels bring you back to Silver Spring, MD.

Best regards,

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Reviewed 14 January 2016

The hotel is on a busy street, but many of the rooms face in towards a courtyard or are on quiet sides of the hotel. Room was standard; bed was comfortable. Not much food on premises (the usual "bistro"), but a short distance from a wide range of restaurants, mostly chain-style (I ate at a nearby Five Guys). You'll need a car, but on-site parking is plentiful and free.

Room tip: Get a room that faces inwards, with a view of the courtyard / pool.
Date of stay: January 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
1  Thank santacruzer_95060
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trenton H, General Manager at Courtyard Silver Spring North/White Oak, responded to this reviewResponded 29 February 2016

Thank you for choosing the Courtyard Silver Spring North for your lodging needs. We certainly appreciate the helpful comments related to the experience and look forward to your return.

Best regards,

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