We booked 3 nights at the Inn, this Fri, Sat & Sun. TripAdvisor had a link to this hotel offering a special Winter Indulgence $225 rate which is lower than we have and it has "goodies" attached.
The special rate was available Fri & Sun, but not Sat. I called to see if we could have that rate for Fri & Sun if we checked in and out every day. I have done this at Marriott. The gal said no because we have to have Winter Indulgence all days of the stay. I advised that was not in the rate rules and that I was disappointed since I have 2 spa appointments booked, we planned to dinner at the hotel, and the rate does not state this. She offered to check with the Front Desk. She came back and said the front desk Manager said no. I asked why and was told they could not guarantee the same room every day, which is ridiculous since we were already booked for 3 days in 1 room.
After all the nice things have read, I am very disappointed in this treatment, and I haven't even gotten to the hotel yet. Kind of puts a pallor over my visit with such poor service: an advertised rate with rules not also advertised.
I will provide an update after my visit.
- Official Description (provided by the hotel):
- Conde Nast Traveler Readers' Choice Award Winner, Inn at Perry Cabin by Belmond, is a 78 room waterfront estate with a nod to the legendary history of Maryland's fabled Eastern Shore. Cradled by the Chesapeake's Miles River, Inn at Perry Cabin by Belmond sits on the edge of St. Michaels, a town steeped in the region's crabbing and oystering traditions. The Inn boasts a top-rated spa, a zero-edge pool, acclaimed dining, Afternoon Tea and countless activities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Belmond, Hotels.com, Agoda, Expedia and HotelQuickly so you can book your Inn at Perry Cabin by Belmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Inn At Perry Cabin By Orient-Express Hotel St. Michaels
- Hotel At Perry
- Inn Perry Cabin