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“Horrible Place. Rude, Trashy Staff.” 1 of 5 bubbles
Review of Holiday Inn Express Ocean City

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Holiday Inn Express Ocean City
Ranked #29 of 103 Hotels in Ocean City
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible Place. Rude, Trashy Staff.”
1 of 5 bubbles Reviewed 2 January 2012

We came here expecting a basic level of quality. The pool and jacuzzi are filthy -- a virtual Petrie dish. Then at 4AM two guests moved in, loud and on drugs as seems to be common in Ocean City. They had the radio blasting, so I told the front desk clerk. When the raunchy noise continued, I asked him again to remedy the situation and his attitude was rude and unhelpful. If you stay here, be prepared for disappointment. It's a waste of money and you'd be better off staying in Bethany, Lewes, Fenwick Island, or Rehobeth for the same price.

  • Stayed December 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank HolidayInnReviewerOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Georgetown, Delaware
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 28 November 2011

My husband and I are building a house in Delaware, so we have been traveling back and forth from New Jersey to check on the progress. We have stayed a few times in other hotels that we would never stay in again so we decided to try the Holiday Inn Express in Ocean City.

The hotel was beautifully decorated for the holidays (we were there the week of Thanksgiving). Very nice room, very clean, nice bed and bedding and good amenities. Great location and within walking distance of very nice restaurants. The property behind the HI had a "Winterfest of Lights" exhibit which was beautiful.

The only drawbacks to this particular stay was that the indoor hot tub was not working properly. The water was hot, but the jets did not work. Even so, the pool area was very nice.

Also, the maid came by very early in the morning and while cleaning the room next to us every day we were there was extremely loud. Doors banging, vacuuming, banging on the walls - too much noise! The 'do not disturb' sign on our door did not protect against noise unfortunately.

Otherwise we did enjoy our stay and if we need to visit again before our move, we will probably stay here again.

Room Tip: I would request that they speak with their maid staff to make sure they clean the adjoining rooms wi...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Travelrat4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oc_hi_express, Front Office Manager at Holiday Inn Express Ocean City, responded to this review, 1 December 2011
We would like to Thank You for your review. We are extremely pleased to hear that you enjoyed your stay with us, and we hope to see you again in the near future. We appreciate any and all reviews, good or (on occassion) not so good, because it helps us know what we need to do to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level Contributor
108 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed 28 November 2011

This HIE sits on the bay side of Ocean Highway. It's absolutely worth being off the Boardwalk to stay at this location. Restaurants and shops are an easy walk. It's right next to North Side Park --- an excellent park for people of all ages! The lobby is beautiful. The front desk folks were extremely nice and helpful. The room was perfectly cleaned. The beds - super comforable. The breakfast selection -- included with the room -- was very abundent. I could not believe the terrific variety of items offered. I am already planning another trip back! Thanks for a great stay!

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MDBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oc_hi_express, Front Office Manager at Holiday Inn Express Ocean City, responded to this review, 1 December 2011
We thank you for your review and are happy to hear that you enjoyed your stay. Northside park is a city owned and managed park, and they do a wonderful job with keeping it clean and safe. I hope that you were able to see the "Winterfest of Lights" display all lit up. If not, youll just have to come back and see it ; ) its worth it. Thank You again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellicott City, Maryland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 November 2011

This is a great place to stay. Clean, up to date, with great customer service, all at a very good price. We were able to get a room the Friday after Thanksgiving just walking in after having to leave our previous poor quality hotel up the street after one awful night's stay there. The two staff at the HI Express front desk, one of whom was a manager, were both pleasant and professional. They got us into a lovely room right away, even though we arrived there well before check in. Our stay there Friday and Saturday nights was great. We will be back.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oc_hi_express, Front Office Manager at Holiday Inn Express Ocean City, responded to this review, 1 December 2011
We Thank You for your review, it really means alot to us. Im glad that we were able to accomodate you, and make your stay pleasant. We hope you enjoyed your view of the "Winterfest of Lights" ; ) and we hope to see you again soon !!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 9 November 2011

Stayed for two nights in October 2011.

Nice comfortable rooms with a good view out across Assawoman Bay. Microwave and refrigerator would come in handy if you were on a longer stay.

Breakfast was HIX standard, but presented nicely and kept well supplied.

Location is easy to find, just off the Coastal highway and there is plenty of space for parking.

Well worth taking the time to visit Assateague State Park - some beautiful beaches and interesting nature walks.

Staff were very friendly and I had no issues during the stay.

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JamieEighteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Ocean City

Property: Holiday Inn Express Ocean City
Address: 12601 Coastal Highway, Ocean City, MD 21842-6056
Phone Number:
Region: United States > Maryland > Ocean City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Ocean City
#16 Family Hotel in Ocean City
Price range (per night): ₹ 5,033 - ₹ 18,105
Hotel Class:2.5 star — Holiday Inn Express Ocean City 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is located on 126th street in North Ocean City. The hotel has 122 rooms with 66 suites, some of which have whirlpool tubs. We are only a block and a half from the beautiful beaches that Ocean City has to offer. We are also conveniently located in front of Northside Park Sports Complex that host s lacrosse, soccer, basketball and softball tournaments. The hotel is just a short drive away from the world famous Boardwalk as well as some of the finest restaurants in Ocean City. If you want to play a round while you are here, some of the best golf courses in the area are within a fifteen-minute drive. Our guest room amenities include free wireless high-speed Internet access, refrigerator, microwave, iron and ironing board, coffee maker and a hairdryer. For your convenience a guest laundry is also available. You will enjoy starting your day with our complimentary Express Start breakfast served daily from 6:30am until 9:30 am. The tropical atmosphere of our outdoor pool and sundeck (open in our summer months) will make you so relaxed you will not want your vacation to come to an end. We also have an indoor pool with whirlpool that is open year round. Located between the beach and the bay, Holiday Inn Express is the place to stay. ... more   less 
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Also Known As:
Holiday Inn Express Ocean City Hotel Ocean City
Holiday Inn Ocean City
Ocean City Holiday Inn

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