The hotel itself was fine- pretty typical Embassy Suites. The AC in the bedroom section of the room could be improved.
I called for the shuttle once I returned from my trip and asked to be picked up. I went and stood where I needed to be. Other hotel vans kept coming and going- some delivered people and came back and I was still not picked up. I called again to the hotel....this all kept repeating. Front desk kept saying "he should be there any moment" but that moment did not come.
FINALLY after nearly an hour the shuttle came. He said he had been there a few times. This was a total lie. I am not sure what he was doing- but it certainly was not going to the airport.
I missed an appointment in DC because of how long this process took.More
- Free Wifi
- Breakfast included