We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport
Ranked #4 of 29 Hotels in Linthicum Heights
Certificate of Excellence
Reviewed 23 October 2017

The hotel itself was fine- pretty typical Embassy Suites. The AC in the bedroom section of the room could be improved.

I called for the shuttle once I returned from my trip and asked to be picked up. I went and stood where I needed to be. Other hotel vans kept coming and going- some delivered people and came back and I was still not picked up. I called again to the hotel....this all kept repeating. Front desk kept saying "he should be there any moment" but that moment did not come.

FINALLY after nearly an hour the shuttle came. He said he had been there a few times. This was a total lie. I am not sure what he was doing- but it certainly was not going to the airport.

I missed an appointment in DC because of how long this process took.

Room Tip: Get one with cold AC if you can
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank BrianO271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this reviewResponded 25 October 2017

Dear BrianO271,
I am sorry that my shuttle took so long to get you from the airport. My Front Office Manager and I have strived to make each and every shuttle run go flawlessly. Unfortunately, we did not make your trip a good one. Please accept my apology and know that we are working toward perfection at all times.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,140)
Traveller rating
Traveller type
Time of year
Language

21 - 25 of 1,141 reviews

Reviewed 23 October 2017

This hotel is always a great experience. I only stay there when I am traveling to the area. I can't wait to visit again. The rooms are clean and the staff is helpful. I couldn't ask for much more. Great place.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank S3678SXkennethb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

The quality of the room is fine for the price point. The staff were friendly. The conference amenities were dreadful. Meals were unhealthy and I'm not even sure what we were served. Quality of the food was horrid. The meeting rooms were dark and dingy. It appears that they were updated in the recent past, but limited natural light. The banquets staff was not responsive to our concerns, for example, I asked one person to clean up the room several times on our break but it still had dirty tissues all over the table when I returned. Also, the location of the hotel is near the airport, but there is no where you can walk to (no sidewalks), which made breaks really dreadful. If you are a meeting planner, I would keep looking for a good space. Because I know that as an attendee, I complained a LOT to my meeting organizer.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank PhxTrvlrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this reviewResponded 25 October 2017

Dear PhxTrvlrs,
I am sorry that you did not enjoy your time at my hotel. I will take your comments to my Executive Chef and we will work on the quality of the food that we serve to all of our guests. Please accept my apology and know that I will always strive to give my guests the best experience possible.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017

Rooms were good size. Nice meeting room. Breakfast buffet good but overcrowded on weekend mornings. Shuttle not all that available to guests for restaurant forays. We often took Lyft or Uber instead. Limited menu for meals in restaurant, nothing vegetarian. Rooms set up to watch TV, not read, weak lighting and not positioned for reading. Poor area for running. Sidewalks weren't continuous, heavy traffic. Some roads were extremely narrow and dangerous for running.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Sonia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

The room was fairly clean and bed is comfortable. Their breakfast is great and the omelet guy is my fave. My A/C unit rattled all night. The front desk staff is not eager to help when asked and are less than cheerful most of the time. This is a fine place to stay as long as it's not your nickel.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank proamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport, responded to this reviewResponded 20 October 2017

Dear proamn,
I appreciate that you took the time to give me feedback on my hotel. I am sorry that you did not have an experience that meet your expectations. I am working with both my Front Office Manager and Chief Engineer to fix the issues that you stated in your review. I hope that the next time you are in the area, that you will give my hotel another chance to try and exceed your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Linthicum Heights hotels
1.2 km away
Hilton Garden Inn BWI Airport
Hilton Garden Inn BWI Airport
#3 of 29 in Linthicum Heights
950 reviews
1.2 km away
Country Inn & Suites By Carlson, BWI Airport (Baltimore)
Country Inn & Suites By Carlson,...
#1 of 29 in Linthicum Heights
733 reviews
1.5 km away
Hilton Baltimore BWI Airport
Hilton Baltimore BWI Airport
#6 of 29 in Linthicum Heights
935 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Homewood Suites by Hilton Baltimore-BWI Airport
Homewood Suites by Hilton Baltim...
#7 of 29 in Linthicum Heights
788 reviews
1.1 km away
Hyatt Place Baltimore/BWI Airport
Hyatt Place Baltimore/BWI Airpor...
#2 of 29 in Linthicum Heights
765 reviews
0.6 km away
DoubleTree by Hilton Hotel Baltimore - BWI Airport
DoubleTree by Hilton Hotel Balti...
#11 of 29 in Linthicum Heights
1,437 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport

Address: 1300 Concourse Dr, Linthicum Heights, MD 21090-1014
Phone Number:
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Linthicum Heights
#15 Business Hotel in Linthicum Heights
Price Range: ₹ 7,216 - ₹ 11,726 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport 3*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA and HotelQuickly so you can book your Embassy Suites by Hilton Baltimore BWI - Washington Intl. Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing