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All reviews arundel mills two bedroom suite front desk staff would stay here again great place to stay indoor pool bwi airport complimentary breakfast minute drive live casino sofa bed nice stay shuttle service very nice hotel business center baltimore area waffles
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Reviewed 16 July 2017

I stayed there for 4 nights after having back surgery. I live near by but could not do steps and a lot of moving around for a while. I was in a king studio suite with kitchen, living area and king sized bed. The hotel staff took the best care of me. If I called down for sour cream they took care of it immediately. I was slow to check out and they understood and gave me a little over late check out, Manager Ms. Sherri Berri personally brought me the room keys and the cart to carry my things to the room, Shiesha at the front desk even faxed some paperwork for me that was on a deadline.
I also would like to say that Anastasia and Richard Yesner at the MD Live Casino Desk located in the hotel lobby made it so that my promotional item (egg cooker) that was at the casino was picked up and given to my son for me as I couldn't go to pick it up myself.

These people went ABOVE and beyond to make my stay a calm, quiet healing one. Whenever I need a quick get away to them is where I will go no questions asked.

They are wonderful. Thanks to them again

  • Stayed: July 2017, travelled solo
    • Rooms
    • Service
2  Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken L, General Manager at Live! Lofts, responded to this reviewResponded 24 July 2017

Hello Leslie,

I am glad we were able to make you feel comfortable and at home while recovering. I will be sure to share with those particular team members you mentioned, they will be happy they made a difference. We have a great team here and it shows we truly care.

Once fully recovered, please come back and stay with us again.

All the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile

Warning if booking for the Amenities!!! Looks like a good deal online for the perks that come with the rooms however don't be fooled by the descriptions on the website. The amenities are not exactly what is offered.The hot tub is not heated well, would better fit the description of a heated pool. The temperature was no where near the average temperture of a hot tub. Also the exercise room claims to offer tread meals, but the tread meals were out of order and didn't seem like they were going to be fixed anytime soon. When we explained this to the manager at the front desk they were happy to compensate for the broken exercise equipment with a free breakfast. However, I left disappointed because the whole reason I booked this place was to use the hot tub and tread meals.

Stayed: July 2017, travelled with family
Thank ham-advice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken L, General Manager at Live! Lofts, responded to this reviewResponded 24 July 2017

Hello,

Thank you for taking the time to give us feedback on your stay. We have brand new equipment arriving for the fitness center, state of the art pieces, treadmills and elliptical machines. I am sure you will enjoy them. The hot tub was just tested and is up to being at the appropriate temperature again.

Its unfortunate that we did not meet your expectations so we want to make it right. I apologize for this. Please reach out to me at your convenience. 443 577 2950.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017

The hotel is close to the crabfest at Michaels in Glen Bernie, Also it's close to the casino. The hotel has a shuttle that runs 24 hours to take you to the casino and pick you up. The rooms are clean and spacious. The hotel has a party room that they rent out. The only thing I didn't like was that the incidental rate is $150.

Stayed: July 2017
Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken L, General Manager at Live! Lofts, responded to this reviewResponded 13 July 2017

Hello Ryan,

Thank you for reviewing Live! Lofts. I hope you enjoyed the crabfest last week in Glen Bernie. We hope you choose us again the next time you are in the area.

All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2017 via mobile

We were there for one night and spent very little time in the room, but I can say that we had no problems at all. The staff we encountered were all polite and pleasant. The room was clean. The hotel in general was well kept. The price was very good. We will definitely stay here again if we ever do another trip!

Stayed: July 2017, travelled as a couple
Thank Brock C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken L, General Manager at Live! Lofts, responded to this reviewResponded 13 July 2017

Hello Brock,

Thanks for taking the time to review Live! Lofts. Its great to hear you enjoyed your stay with us and please do stay with us again the next time you are in the area. I will be sure to pass on your comments to the team, they will be happy to hear.

All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

My husband and I stayed here the end of June, room was spacious and clean. They have a breakfast buffet which was pricey so we did not try it. It is close to a mall and casino . Staff were friendly and helpful.

Stayed: June 2017, travelled as a couple
Thank Joy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken L, General Manager at Live! Lofts, responded to this reviewResponded 13 July 2017

Hello Joy,

Great to hear you enjoyed your stay with us at Live! Lofts. We are definitely in a great location especially if you enjoy to shop and visit our casino.

Come back and stay again soon.

All the best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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