I spent the last weekend at this hotel for a wedding. I decided to arrive on Friday since there was a rehearsal dinner. Arrival was great. The sense of satisfaction hit home run with the beautiful golf courses and pond. Check in was friendly. The room was standard, but clean and comfortable offering free internet.
The rehearsal dinner was a DISASTER! I have never experienced such a lack of quality and service in my life from any restaurant. Our food was BEYOND late (main course coming out at 10PM!). It was not even worth the wait. The crab cakes were cold and tasteless. I mean come on - in Maryland! The salads were disgusting. A bag of Dole from a supermarket is a better option. As all this is happening there is no sign of any senior management. A young guy and girl some what in charge were clueless and seemed frustrated. Of course this left everyone worried about the big event. Not a good first impression.
The wedding was one to remember. Everything was flawless. The event room looked beautiful. The food was delicious. Staff and manager were visible. I went from having the worst dining experience to attending the best wedding in my life. We carried on to the lounge for more drinks. A notable comeback.
Sunday check out was smooth. Overall it was worth the trip. I left satisfied.
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- Also Known As:
- Turf Valley Hotel Ellicott City