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“Wonderful stay!”

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Holiday Inn Express Edgewood-I95
Ranked #4 of 9 Hotels in Edgewood
Certificate of Excellence
Grande Prairie, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wonderful stay!”
Reviewed 23 April 2012

We stayed here for one night (as a family of four) and were not sure what to expect seeing that they were renovating. We were very pleased with our stay, and heard none of the renovating that was going on. The place was clean, quiet, and the staff was excellent! The rooms were clean, and when the toilet in our room happened to "overflow" that evening, the kind sir at the front desk came to clean it up promptly. He did an excellent job too! This coming from a person (me) who tends to be overly picky about the cleanliness of rooms. Just saying. ;)
The hot and cold breakfast served downstairs was fantastic, and all around- we just found it to be a wonderful place to stay! Would definately stay here again! :)

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marjaydtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
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English first
NJ
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 March 2012

HI's does try hard.. but NO WAY should a room here by $122.00 plus..Even AAA at $107.00 is over priced...while I was there as someones guest it is still over priced...

Nice lobby, free wire fee, standard lowed breakfast, riendly front end. clean rooms and nice baths.

The bed is the worst. Soft and lumpy with form pillows... disappointing thus a good night sleep for mew was out of the question...

Would I return to this HI..NO...there are better La Quinta Inn & Suites next door and at abetter price..

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VoyageursNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Edgewood-I95, responded to this review, 20 April 2012
VoyageursNJ,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 October 2011

We found ourselves in need of a hotel late at night because of an unexpected illness in the family. I wasn't sure what to expect, and didn't know the area. I took a gamble of choosing this hotel, which worked out for us.

We arrived late at night and the gentleman at the front desk was very kind - he seeked discounts for our stay until he found one. I knew there would be breakfast in the morning however, I didn't know there would be such a variation of foods; both hot and cold.

With only being there for a night, we did not use the pool or any services they may have had. This was a good for the unplanned one night that we stayed. We stayed in a king room - it was clean with the exception of a dead cricket on the bathroom floor when we arrived but, of course my husband took care of that :)

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WVtravelers489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mesfilles
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 August 2011

Did not have the experience at this hotel that I expected from a Holiday Inn.
The positives:
Lobby and room furnishings were nice looking and modern and appeared recently updated.
The typical breakfast buffet was decent and plentiful with a good variety of hot and cold items. Actually more than I expected.
The negatives:
We had two rooms and both were very musty/humid smelling/feeling. Not sure why. There was just an over all body or smoky odor. Can't put my finger on it. Thought the air conditioning would help but did not. We got used to the smell eventually.

There was a shortage of towels and even when we called for towels, one night they never came and another night they came long after they were needed. The one evening when we called for towels (around 10PM) the phone kept ringing and ringing. We had to call the front desk several times before anyone answered and it was as if they were bothered that they had to take our call. Seemed like there was no one at the front desk for a long period of time in the evening. Did not feel safe.

The small indoor pool was poorly furnished if you wanted to sit down to watch your kids swim. There were just a very few chairs (not enough for the adults) so it was uncomfortable unless you were actually in the tiny pool. There were also no pool towels available if you came to the pool late in the evening. If the pool is open for use there should be towels available!

There were many times either later in the evening or in the morning when the front desk was unattened for longer periods than should be at a hotel. We witnessed this both mornings while eating breakfast in the lobby around 9:30AM. We saw people wait at the front desk for service for up to 5 minutes or so before a girl would appear from the back room. This just felt odd. At one point a man came up to the front desk girl when she was there (around 9:30AM) and after chatting he put his arm around her and they walked to the back room and the front desk was again unattened. Normally no big deal but the whole thing was not professional especially when the front desk did not appeared to be properly manned. This whole issue just lent a feeling of poor security and service in a way.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank mesfilles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
163 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 4 July 2011

Just stayed at this hotel for two nights while doing business in the area. A couple of weeks ago I stayed at the Hampton Inn which is a couple of doors down from the Holiday Inn and I must say, the Hampton is a little better. The Holiday Inns rooms were not as big or as comfortable as the Hampton's. Their breakfast was just okay and the front desk personnel were average. Also this location is much closer to the road and all the traffic noise.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank cguillau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Edgewood-I95

Property: Holiday Inn Express Edgewood-I95
Address: 2118 Emmorton Park Rd, Edgewood, MD 21040-1000
Phone Number:
Region: United States > Maryland > Edgewood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Edgewood
Price range (per night): ₹ 7,030 - ₹ 13,351
Hotel Class:2.5 star — Holiday Inn Express Edgewood-I95 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Come home to Edgewood where at the Holiday Inn Express we have the edge on your business and leisure travel needs. Our hotel thrives on making your stay Simply Smart with our signature bedding collection, showers and Express Start breakfast. We are located in Edgewood, Maryland, exit 77A off of I-95 and just minutes away from the Edgewood and Aberdeen Proving Grounds, Upper Chesapeake Hospital, Ripken Stadium and the Heat Center. A twenty-five minute drive south and you will be welcomed with the Charm City's Baltimore s Inner Harbor, Orioles Park at Camden Yards, the National Aquarium and M&T Bank Stadium. Select from one of our beautiful rooms, spacious suites or Jacuzzi rooms, then relax in our indoor heated pool and spa or relieve the daily stress by working out in our 24-hour fitness center. Free high-speed wireless Internet is available. Forget your laptop? No problem, take advantage of our 24-hour business center. And when you check-in do not forget to ask about the many Priority Club benefits! ... more   less 
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Also Known As:
Holiday Inn Express Edgewood-i95 Hotel Edgewood
Holiday Inn Edgewood
Edgewood Holiday Inn

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