Fortunately, we only stayed here one night. We arrived after dark and in the rain, and were assigned #330 for our 3rd floor double Queen bay view room. We had changed our reservation from using points at their request via text to paying via credit card for a slightly better rate. In the morning, we discovered that we had probably the worst view in the entire resort between two high brick walls with a little river showing between. When we complained when we checked out, we were given a manager’s card. No response yet to calls and a text. The hotel had about five cars in the parking lot, so there were definitely other rooms we could have been given. Very unnecessary alienation of customers.
The breakfast offered was a packaged piece of pound cake:(
I can understand why others would be happy with the place, as it seemed that every other room had a nice view. Sadly, not our experience…More
- Free Wifi
- Free parking