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All reviews sitting area large room the breakfast area bagels two double beds shower curtain would definitely stay here again an early flight desk clerk we've stayed one night stay room was clean and comfortable close to the airport kitchenette mall portland shuttle
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Reviewed 22 September 2016 via mobile

We came as a family including our two dogs to visit Portland. The hotel was extremely accommodating and friendly to find us the right room for our needs. The staff was excellent and informative when we asked them questions about the area.

Stayed: September 2016, travelled with family
Thank Douglas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 11 August 2017

Thank you for staying with us. We are delighted to hear that you and your family enjoyed your stay! We look forward to welcoming you, your family, and your two dogs back on your next stay.

Regards,
Jason Bartlett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2016

Very pleasant hotel, friendly staff comfortable beds and rooms breakfast the norm for most hotels, bagels, toast coffee, tea, close to the Maine mall and interstate highway, check in and check out was easy.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mrj8952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 11 August 2017

Thank you for staying with us. We are happy to hear that you enjoyed your stay with us. Thank you for your review. We look forward to seeing you on your next stay.

Regards,
Jason Bartlett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016 via mobile

Very close to the airport. Very nice location. Quiet. Clean. Suite-type room. Meets HIE standards.
Very pleasant stay. Excellent beds-very comfortable.
Large breakfast room with open feeling.
Standard HIE breakfast options, which is reliably fresh; wide selection; quantities were kept adequately supplied.
Check in and out were prompt and fast.
Recommend this hotel.

Stayed: September 2016, travelled as a couple
1  Thank PheSugarLand_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 11 August 2017

Thank you for staying with us. We are happy to hear that you enjoyed your stay, and found that we were consistent with the quality you are accustomed to withing our brand. Thank you for your review, and we look forward to welcoming you back on your next stay.

Regards,
Jason Bartlett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2016 via mobile

Room layout very functional and clean. Staff were friendly and efficient. Inside and out were very clean. Continental breakfast was pretty vast and travellers took full advantage. My only pet peeve is the shower curtain...it should be changed more often as after one shower, a musty oder was noticeable. Otherwise great stay

Stayed: September 2016, travelled as a couple
1  Thank Marc E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 11 August 2017

Thank you for staying with us. We are happy to hear that you enjoyed your stay with us. We will look into the change out schedule of our shower curtains, to ensure they are always fresh. Thank you for this feedback. We look forward to welcoming you back on your next stay.

Regards,
Jason Bartlett
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

We stayed here two nights in August while visiting the Portland area. The location is extremely convenient. The rooms are large and clean. The breakfast is fine. The public areas could be cleaner, particularly the pool and surrounding area. I agree that it is a bit overpriced but would consider staying here again if in the area.

  • Stayed: August 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank nancybS9856KQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 21 September 2016

Dear nancybS9856KQ,

Thank you for taking the time to post your comments and for choosing our property for your travel needs. I am happy to learn that you appreciate the convenient location of the hotel, large and clean room including the breakfast served during your stay. I am sorry that you found your stay to be less than satisfactory due to the cleanliness of the surrounding area and pool as well as the room rate not fully living up to your expectations. We take all reviews positive or negative very seriously and your feedback will help us improve for our next guest or your next visit.

Again, thank you for your feedback as this is our best resource of improving guest services. We hope to have the opportunity to show you how great our hotel is.

Sincerely,

Zelyn N.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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