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Fireside Inn & Suites Portland
Ranked #16 of 19 Hotels in Portland
Manchester, New Hampshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“all the right stuff”
Reviewed 1 March 2012

First time at the location for the Fireside Inn and Suites. I stay at the Fireside Inn and Suites in West Lebanon and loved the place. I gave their Portland property a visit and was just a pleased. They have everything in one place. Amazing room that seemed to be recently updated with state of the art TV and programing, a mini frige, blow dryer, coffee maker and microwave in every room. They had a great pool that was perfect for my kids. We spent most of our two night stay in the pool. Their restaurant was delicious and catered to my children's needs. The service was very helpful and friendly. Would stay here again and recommend to everyone.

Room Tip: If a non smoker ask for a room in a nonsmokng hall
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank susanflanagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review, 4 March 2012
Thank you for taking the time to give feedback. We have been working hard on updating and renovating all of our rooms. We have a wonderful “kids eat free” program and we’re glad everything was satisfactory in our restaurant, Zackery’s. Our hotel staff is pleased you thoroughly enjoyed your stay and we hope you will come back soon! We appreciate your business.
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593 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Salem, New Hampshire
1 review
Reviewed 23 February 2012

Fireside Inn & Suites staff in Portland Maine are very friendly, helpful and honest.
They made my husband and I feel very welcomed and comfortable!
A staff member called our room shortly after arriving to ask if there was anything we needed and to see what we think and if there was anything they could do to make our stay even better just ask!
Zackery's Fireside Restaurant staff was great too very friendly and outgoing and never skiped a beat the food was also great and good value for your dollar!
The Inn is very clean, up to date, comfortable, good location and the same for the restaurant!
We will be back for sure for another vacation!
Thank You Fireside Inn & Suites Also Zackery's for showing us a great time, making us feel comfortable and welcome!

Room Tip: All rooms are great!
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank KT0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review, 29 February 2012
Thank you for taking the time to comment on your experience with us at the Fireside Inn and Suites. We pride ourselves on our friendly, caring staff and it’s pleasing to hear they’re doing a great job. We look forward to accommodating you again in the future!
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Maine
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 January 2012

Second time at this Fireside Inn.

Had two rooms for two nights. Both rooms were exceptionally clean. Beds were comfortable.

I would agree with other reviews that the hallways still smell smoky, but rooms were fine.

Free continental breakfast was OK, not quite as full featured as the Hampton Inn's breakfast.

All the staff were very pleasant, friendly and helpful. I left something behind in the room and the management mailed it to me promptly.


I would ask management to make two improvements, ask smokers to smoke further away from entrances and to preheat the rooms in the winter when they have been vacant the previous night. Both rooms were very cold and took awhile to get warmed up.

Room Tip: Choose courtyard rooms to guarantee no road noise.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChasMcM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review, 29 February 2012
Thank you for taking the time to comment on your experience with us at the Fireside Inn and Suites. We are happy to hear you’ve become a repeat customer of ours; we truly appreciate your loyalty and your business.
We are sorry to hear you were bothered by the smell of smoke during your stay. There are signs posted at each entryway asking guests to stay at a distance when smoking and our staff works hard to pick up and thoroughly clean around these areas.
We are constantly creating new ways to improve our services and amenities for our guests. Our continental breakfast is complimentary to all guests and we also offer a full breakfast menu in our restaurant. This gives our customers more choices to start their day off right!
Again, thank you for your review. It is always helpful to get feedback from our customers. Your comfort is our goal and we hope you will visit us again soon!
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Norwalk, Connecticut
2 reviews
Reviewed 30 November 2011

We enjoyed our stay very much. The staff was amazing and the service excellent. The rooms were very nice and clean. We would totally stay here again when we are in the area.

  • Stayed November 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank BonnConn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review, 6 December 2011
Thank you very much for your kind words. It's always rewarding to hear when we've pleased our guests. We look forward to seeing again soon!
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Boston, Massachusetts
1 review
Reviewed 7 November 2011

We were pleasantly surprised by the friendliness, cleanliness, and quality oy this place. Next time we're in Portland again, you can guess where we'll be staying! Pet friendly too!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
firesideinnportland, General Manager at Fireside Inn & Suites Portland, responded to this review, 6 December 2011
We are very pleased to hear that we exceeded your expectations and we thank you for taking the time to tell us so. We promise you the same level of service on your next visit. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fireside Inn & Suites Portland

Property: Fireside Inn & Suites Portland
Address: 81 Riverside St, Portland, ME 04103-1045 (Formerly Holiday Inn Portland West)
Region: United States > Maine > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 19 Hotels in Portland
Price range (per night): ₹ 6,010 - ₹ 12,796
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 200
Official Description (provided by the hotel):
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn

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