The beautiful setting and incredible views are not enough to create a great experience at this poorly run inn. The lack of service, management and the bizarre "cottage" we stayed in left us less than satisfied. My first contact with the inn was a call from someone canceling my dinner reservation due to the wedding they had going on simultaneously that they had underestimated the amount of space they would need. Upon arrival we were directed to our "cottage" and
Upon arrival first experienced the moldy smell, bathroom smaller than a greyhound bus bathroom, tv circa 1980, and non working fridge, at which point we were startled by a crash outside our window. The young cleaning crew had run a golf cart into a tree outside our room and were loudly and for quite some time laughing and arguing over what they should do. Our experience thus far prompted us to see if we could change rooms but with back to back weddings the one tiny room available on the 3rd floor felt like we were in the middle of a family reunion. We opted instead to shorten our stay. We asked for directions to a golf course less than a mile from the inn and the front desk "crew" had never heard of it...so we found it on our own. The morning after the first wedding we were "greeted" by dirty dishes and glasses and a partially cleaned deck, and no one manning the front desk. The cat hair, and spilled fruit on the unkept front porch was just part of the charm. There are more poor service examples and strange things that occurred but I'll stop here. Again what a shame that this beautiful location is lacking on so many levels.
- Official Description (provided by the hotel):
- A beautifully restored 19th century country inn at the foot of Acadia National Park and overlooking Northeast Harbor. The beautiful Asticou Azalea Gardens are right across the street from the inn. The history of this property is truly fascinating!The inn features a restaurant and a heated swimming pool. ... more less
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- Also Known As:
- Asticou Hotel Northeast Harbor
- Asticou Resort Northeast Harbor