New to the area and super excited to see a cute little specialty bagel place. Ordered bagels for the family and brought them back to the hotel room. Upon opening the packaging- they are black and burnt! We tried to eat what we could but they were terrible. If your entire business is @ bagels- they need to be made right.
What's upsetting me more is that I private messaged the bagel caboose with photos of the bagels, hoping they would offer me free replacements at my next visit. Nope. They read my message but didn't even think I deserved a reply. Which has led me to leave a public review. Such a shame.