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Captain Lord Mansion
Ranked #3 of 25 Kennebunkport B&B and Inns
Certificate of Excellence
Reviewed 11 June 2012

I have been to many top notched B & B's all over the world. The Captain Lord Masion was very nice. The room we were in was decorated with a lot of color. However we had a few complaints;
The bathroom was very small...and I mean very small. The toilets (at least in our room) needs to be replaced with a larger toilet...preferable a elongated toilet. Climbing in and out of the tube shower combo unit was difficult.
The Inn's grounds are extremely well maintained. The breakfast was good but not great. We stayed at the Inn based on the reviews... Maybe we would have been treated differently had we stayed in the main house as we were in the Garden house. The service was good, however we felt like we're just another guest...usually at high end B&B's the owners go out of there way to make adjustments. The inn was sold out during our stay and we were not able to move into the main house which might have made our stay more enjoyable. The location was excellent and it was an easy walk into town.

  • Stayed: June 2012, travelled as a couple
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2  Thank Orthodontics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Dear Miami, Thank you for your review and for bringing to our attention the situation with the toilet in the Nathaniel Room. We replaced that toilet with a new elongated "comfort height" one today. We are sorry that you felt that your weren't treated to your expectations. We sincerley apologize for that. Our employees that staff the Captain's Garden House get many compliments on their service and hospitality. We will review your comments with them and redouble our efforts to make every guest feel special. If we had other rooms available the night you were here and had been aware of your dissatisfaction, we would have gladly moved you to the main inn. Your innkeeper, Rick Litchfield

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588 - 592 of 1,036 reviews

Reviewed 10 June 2012

This is our third stay here & we love to return. Stayed in Merchant suite which is always wonderful!! Loved the new TV but missed the waterfall shower. They also have new Nespresso machine with milk froth that was excellent. CLM has every little extra possible in a B&B that makes it a very special place!!

Stayed: June 2012, travelled as a couple
Thank gasdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Dear Rhode Island, Thank you for your multiple visits and your fine review. We are pleased that you like the additions of the Nespresso machine and "pop-up" large-screen TV in the Merchant suite. When we removed the waterfall shower in that room, we added the multiple-jet body shower. We hope you liked that new feature. The old shower was totally worn out and was not representative of the quality that we strive to maintain! We really were sorry to have to redo that shower! We look forward to your next visit. Your innkeeper, Rick Litchfield

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Reviewed 9 June 2012

The welcome is excellent, the rooms are great and the breakfasts are terrific, what more do you need? Oh and the location is just brilliant, everything in Kennebunkport is just a stroll down perfect streets away. To give you an idea of how good this place is, I have never stayed in any hotel or b&b with so many repeat visitors, a couple was due to check in after we left who were on their 90th visit!!!!

Stayed: June 2012, travelled as a couple
Thank Quentin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Dear United Kingdom Guest, Thank you for your excellent review and for mentioning our many repeat clientele! We love international travelers and are very grateful you enjoyed your visit with us. Yes, we have one couple that has been to the inn over 90 times! They live close by in the greater Boston area and long ago decided it was cheaper to visit us than to get a seond home here in Kennebunkport. Have you seen the real esate prices? Your innkeeper, Rick Litchfield

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Reviewed 3 June 2012

We've been staying here for 35 years and the number of 5 star reviews shows that many agree with our assessment of the Capt. Lord Mansion as a premier B&B experience. Bev and Rick have been the innkeepers here for over 30 years and they implemented their vision of the ultimate guest experience. Today, it's hard to think what more could be done, but they continually think of improvements--putting green anyone?
You really have to experience it yourself to understand. Whether you come to relax or to immerse yourself in activities, your stay will be the ultimate escape.

Room Tip: Each room is different and each bathroom complements that particular room. Large rooms on the front...
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  • Stayed: May 2012, travelled as a couple
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1  Thank greenfeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Dear Maryland, Thank you for your 35 years of loyalty to the Captain Lord Mansion and your comments supporting Bev and I and our efforts over the years. Thank you for your suggestions about the uniqueness of each room and that potential guests should do their homework to determine their exact needs and match the room amenities to their needs. We look forward to your next visit. Your innkeeper, Rick Litchfield

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Reviewed 3 June 2012

My husband and I visit Kennebunkport many times but this was the 1st time we stayed at the Captain Lord Mansion. I can not say enough about the service the breakfast and the all around friendly family feeling that you get from Rick and his staff. We had the Harvest room corner location 3rd floor, large,bright and just a great view. Sue and the kitchen staff were very accommodating to my food allergy making sure that every day they prepared a special breakfast for me. We will be back.
,Barbara S

  • Stayed: May 2012, travelled as a couple
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1  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Dear West Peabody, Thank you for choosing to stay with us on this visit to Kennebunkport. There are many lodging choices and many fine B&B's here. However, we believe that our inn's friendliness, service, decor, amenities and staff set us apart from many other B&B's and inns. We truly appreciate your mention of these attributes of your experience here. Also, Sue who is our key breakfast cook is a treasure. Bev and I think many guests come just to experience her cooking and freindly banter! We do look forward to your return visit. Your innkeeper, Rick Litchfield

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Additional Information about Captain Lord Mansion

Address: 6 Pleasant St, Kennebunkport, ME 04046-6164
Phone Number:
Region: United States > Maine > Kennebunks > Kennebunkport
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Airport Transportation
Hotel Style:
Ranked #3 of 25 B&Bs / Inns in Kennebunkport
Price Range: ₹ 14,829 - ₹ 29,659 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Captain Lord Mansion 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
We invite you to experience the only 4 Diamond AAA bed and breakfast in Kennebunkport, ME., A Select Registry Property. Enjoy spacious guest rooms at our Kennebunkport inn with comfy oversize beds, heated bathroom floors, luxurious amenities, gas fireplaces, & Jacuzzi-style tubs. Our B&B in Kennebunkport also features complimentary, three-course breakfast, beach chairs & towels, Free Wi-Fi, in-room snacks & afternoon beverages. Three short blocks from wonderful shops, galleries, and restaurants, our Kennebunkport bed & breakfast is perfect for a romantic Maine Coast getaway. ... more   less 
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Also Known As:
Captain Lord Mansion Hotel Kennebunkport

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