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All reviews admiral suite main building valet parking parking spot raw bar restaurant downstairs hotel guests boutique hotel perfect location off season nice breakfast dock square the room was nice separate building shops and restaurants the bed was extremely comfortable on site restaurant
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4 - 9 of 486 reviews
Reviewed 26 September 2022 via mobile

The front desk never answers the phone. I called 8 times and each call went to voicemail. I am surprised that a hotel of this quality has an issue answering the phone. They are very quick to answer the reservation line but seem to ignore the front desk line.

Date of stay: September 2022
Trip type: Travelled with family
Thank terrywI3914OT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Derek Hunt, General Manager at The Boathouse Waterfront Hotel, responded to this reviewResponded 15 October 2022

Thank you for taking the time to provide us with valuable feedback from your stay here with us! I sincerely apologize for the difficulties you experienced trying to reach our front desk. While, we provide our guests with multiple avenues to communicate with our staff, including our text messaging service, your experience simply should not have occurred. I will personally review your feedback with my team in an effort to continuously improve our guest experience. We hope you will decide to stay with us again in the future!

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Reviewed 14 September 2022 via mobile

This place was our favorite on our week-long anniversary trip in Maine. Wishing we could have stayed longer. Friendly, helpful staff, great atmosphere, and plenty of great dining places and shops within walking distance

Date of stay: September 2022
Trip type: Travelled with family
Thank ingmired
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Derek Hunt, General Manager at The Boathouse Waterfront Hotel, responded to this reviewResponded 17 September 2022

We wish you could have stayed longer as well! Thank you so much for allowing us to help you celebrate your anniversary! We hope you will join us again for future trips!

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Reviewed 10 September 2022 via mobile

They have two buildings. We stayed in the annex and it was not renovated for over $500/night. And I mean not renovated since they charged $59/night a long time ago. Smelly carpets and tile coming up on the bathroom floor and wallpaper coming off the walls. We had another room in the main building and that was very acceptable for another $150 and recently renovated. Brought issues to management and the stock email response “We want to apologize and let you know that we take this seriously and will strive for a better experience in the future”. Restaurant is quite good and location as well. Just don’t stay in the dumpy annex.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Ron R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Derek Hunt, General Manager at The Boathouse Waterfront Hotel, responded to this reviewResponded 17 September 2022

I truly appreciate your feedback and I am certainly pleased to read you enjoyed your experience in the main hotel building as well as in our restaurant! I assure you, my entire team and I take feedback from guests such as yourself extremely seriously, and in fact invite it by sending our guests post stay surveys. We want to provide each and every guest with a truly memorable experience and if/when we fall short of that goal we certainly want to know. I sincerely hope you will stay with us again in the future!

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Reviewed 9 August 2022

This hotel is over the top in terms of service, views and location. This was our first time here but definitely won’t be our last. They bent over backwards to accommodate us on a last minute booking. The staff are all so friendly and happy. You can’t beat the location and the views over the water are fabulous. Great food in the restaurant too.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank Gailcooksey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Derek Hunt, General Manager at The Boathouse Waterfront Hotel, responded to this reviewResponded 23 August 2022

Thank you so much for the kind words regarding the property and staff! It was an absolute pleasure having you stay with us and we will look forward to welcoming you back for hopefully years to come!

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Reviewed 18 July 2022

The Boathouse is in a perfect location in Kennebunkport. It is in Dock Square so it’s close to all the shops and restaurants. The bed was extremely comfortable, and the pillows were amazing. We had a room with a little deck to sit outside on. The breakfast was left at our door in a bag. It was perfect. The blueberry bread was the best I ever had. Coffee Available all morning. We really enjoyed our stay here, and would definitely stay again.

Date of stay: April 2022
    • Sleep Quality
    • Rooms
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1  Thank leeblack54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Derek Hunt, General Manager at The Boathouse Waterfront Hotel, responded to this reviewResponded 28 July 2022

We are thrilled to learn you enjoyed your stay here with us! Thank you so much for taking the time to provide us with such kind feedback. We will be sure to include the blueberry bread during your next visit with us! I hope you have a wonderful rest of your summer.

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