This hotel is a good compromise of location and cost when visiting Acadia National Park. We were greeted by two very friendly and helpful front desk ladies. During check-in, they asked if we were planning to visit Acadia. When we said we were, one of them gave us a big detailed map of the park and suggested places for us to visit and hike and see the sunrise. Our room was comfortable and quiet. Wifi was strong. Breakfast was above average for similar hotels. We very much enjoyed our stay there.
Everything about this stay was great. The room and whole facility was very clean,,and absolutely everyone I encountered greeted me with a hello or good morning. This staff is top notch.
The breakfast area was very well stocked with varieties of food and had two hard working attendants replenishing supplies as they were used.
Really liked the comfy bed, and the spacious bathroom.
Alisha in housekeeping is outstanding, and has worked with me with such special attention regarding some items I forgot.
They even made a pet feel welcomed by leaving special sheets and bedding in the room.
Will definitely be back!
Thank you for taking the time to review the Ellsworth Ramada! We are so happy to hear that you received exceptional customer service during your stay and were able to enjoy a clean, comfy room! We would also have to agree that Alicia is an absolute ROCKSTAR, she certainly sets the bar high with the cleanliness of the rooms! We hope to see in the spring!
Very comfortable, clean, pet friendly room to stay in while the power was out at our cottage. Would recommend highly. We started our stay at another motel in town, but we were very uncomfortable there. We were so glad we changed motels! Rates were similar, but the Ramada room was so much better.
We are happy to hear we were able to accommodate you and your pet during an emergency. Thank you for your kind words and for recommending us to others! We hope all is well, warm and cozy at your cottage!
great room, breakfast buffet exceeded expectations. only complaint was that the pool room and water was too cold. the kids didn't mind so much, but I did!
When my wife called and booked the reservation she explained to the guest services rep, Sheryl, that we were in town because of a death in the family. Sheryl very graciously offered us the Managers special on the room which saved us a lot of money. When we arrived at the hotel to check in, there was a sympathy card and a little stuffed animal from Sheryl waiting for us at the front desk. She took the time to write a very heartfelt message on the card, it wasn't just "sorry for your loss". My wife and I were so impressed by Sheryl going above and beyond for us. It's because of service like this that inspires us to want to come back. Thank you so much!
We are sorry about the circumstances that brought you to our hotel, but we are pleased to hear of your positive interaction with Sheryl, she is always so compassionate and understanding, she is one of a kind! Thank you for taking the time to review your experience and we hope to see you back in the future.